Avis Car & Truck Rental Croydon

I would like to rate 0 for this place bacause of the service provided by the manager named as Tom.I had very bad experence over there.The bald guy Tom was very rude ,racist and have no single idea how to do a customer service at all despite of being a manager. Couple of days ago ,i rang him to ask about the hiring the car for 3 days and he told me i can choose the car once i get there.But when i reached there he asked my surname and told me invery rude manner that i already made a booking for SUV which is a complete big lie.when i asked my booking number or prove that i booked suv or not ,he got very aggresive and blamed me thats my problem not to have a booking number not his ????.He have no manners,very racist and very disrespectfull.Then i went back to Five Docks Hertz rental car ,the Guy name Ong assist me and provide me a fanstastic customer service and i hire a car from there.Pricewise also Hertz was much more cheaper than the price in that place.My neigbour also told me that his one of the relatives encounter same problem with the same bald guy at this place couple of months ago .I think this guy should be sacked from there to run the proper business.Thats all i want to share.Avoid the guy named TOM over there.

Been a regular here for ages. Easy reservation easy check out. Easy returns.. Never had a single hassle. I own a car but always prefer avis for long drives.. The peace of mind I get is completely worth it... Great cars and not to forget - Tom and Ricky are simply the best. .

Quick, fast and easy pick up and drop off. Took less than 5 minutes to return a rental car and be on my way. The gentleman was even kind enough to notify me that I had left my USB cable inside the car, and handed it to me.

Placed in a commutable location for people in and around Strathfield, Homebush, burwood, etc. Well maintained fleet of vehicles

Hired a Commodore SV6 from here for a 2 day term. Tom was very pleasant and professional to deal with. Price was reasonable for the term, and Tom gave me the courtesy of some flexibility with the return due to circumstances out of my control. Would recommend these guys to others. The SV6 itself was near new with 8,400km on the clock and was well presented. Would definitely use them again. Cheers.

Some of the reviews on here are rude and some people expect way tooo much from a simple rental location !The manager here Tom is a top person and is very happy to assist his customers to make a rental so simple and easy to carry out !Had to wait a few minutes as expected due to a few people rocking up to the location to collect there rentals !Once again thanks Tom and I’ll be more than happy to rent from this location again if needed

Seriously professional service. Clean car, easy access online

The price is alright but the service is not that good. The first day we met a very unfriendly staff who informed us that all the smaller vehicles were broken and asked us to switch to a minivan (we were travelling in group of 6 so the van is a bit much) and then told us to get an extra 100$ insurance as the minivan was brand new. The vehicle’s quality was good. We only wish to be informed sooner and in a more friendly and helpful manner.

If you forgot your belongings in their rental car, you will not get it for sure. Been calling from long time. I would give them 0

Rented a van from Avis Rental at Croydon 0n 4/01/21 and highly recommend this companyRick and I think the manager is Tony gave excellent service and they made the process very easyGreat rental pricing I would not go anywhere else when I next need to high a car or van.