Phone Hut

Ben was so helpful with the multiple issues we had. All solved and repaired and we love our new ipad. Thanks Ben!!!

I got better professional service here than in East Coast cities. The team were informative gave me the best value for money. Great experience with the iGear team.

Very thankful to the staff at IGear Alice Springs for their assistance. My wife is working around Alice (2000 kilometres from home) and really required some assistance with a technical problem.IGear staff were fantastic and were able to help her on the spot. The support she received helped put my mind at ease.Thank you so much for your assistance.Highly RecommendedRegards Tony

Absolutely fantastic and faultless service. I smashed by IPhone which they helped backup and put its data onto my new phone, which proved to take a huge amount of hours, of which they charged an extremely great price. On top of that there personalised service was truly welcoming, and their knowledge sparse. Would recommend this superb store for any tech services!!!

These guys know what they are doing plus their manner of treating customers is the best. I am a very particular fussy man and glad to congratulate the team as my expectations were exceeded; they fixed my sick iPhone 5 in a very economical and professional manner.Will certainly recommend the show to everyone :)

I went to iGear to buy an iPad Pro after being refused from Telstra because I was just short from being 18, they were really hopeful. I was able to buy a new iPad and a case from them and I'm just as happy with what I got from them.

I gear Alice Springs offers you the most amazing service for anyone like us that is not tech savy. Josh and Nathan helped us with all our phone dramas and went above and beyond setting up our phone and transferring all our data and photos. Skip any other place and go straight there and save more grey hairs. 11 out of 10 service thanks Josh and Nathan

I needed to repair my iPhone 7 Plus.It’s no longer my primary iPhone as I had to purchase a new one for obvious reasons.I chatted to a very helpful male rep at the shop who was able to give me a reason why my phone was not charging in a very short time.The verdict; my battery was only charging at just over 70% which I understood was not drastic but certainly not useful.We agreed to a new battery & a new screen as my phone had suffered many landings on hard surfaces over 7 years.We agreed on a time, I was in town & it suited.All stories do not run smoothly, I await the new battery still.In the meantime I inquired about an iPad as I considered the purchase worthwhile but unsure of the amount I wanted to spend in relation to my requirements.Again fantastic information teasing out the pros & cons of each unit.I decided to go up a model as my iPhone track record is a little more than 7 years.I know my iPad would also be a long term purchase so decided to purchase beyond my present requirements.As part of my discussion I also purchased a gadget that allows me to add my external hard drives from my dead MacBook Pro 2012 allowing me to view my old photo journey.I cannot see on the iGear invoice the very clever assistants name who guided me patiently through all my questions & helped me make an informed decision with my purchase.His name I do not recall but despite my iPhone repair not making my time frame, I was very impressed with his experience, knowledge & his ability to guide my purchase giving me confidence to choose.I am happy to pass forward the recommendation to others to seek IT assistance at iGear as it was a most positive experience.When my iPhone is repaired I will happily return & collect it knowing it was left at a quality store with quality staff. Needless to say in the future I will return for any other purchases I have in mind.Thankyou iGear.

Brought in a iPhone 6 (bought new in 2018) for a new battery, and was recommended I also get the charge port replaced, so I did it as well. After the service for a new battery and new charge port, the reception of the phone only works in the middle of town, and not strongly. I brought the phone in to be looked at again because of the new reception issues. The guys at iGear had a look, said nothing was wrong, but there obviously is. The reception of the phone is so bad we then went and bought a new phone. Just great, pay for a new battery and charge port service and messed up the phone. Can still buy cases and cables, but I'm not trusting these people to service anything.By the way, we live in town and before the service the phone's reception was never an issue.

These guys are absolute legends, a couple months ago i had and issue with my phone, told them I worked remotely and really needed the phone fixed before i went out bush in a day or so. thinking it was a long shot, no they shuffled work around to accommodate my needs and went the extra mile to point me in the right direction for a new phone on how to sort an eSim as well for my upcoming motorbike adventure. Top bunch of guys and girls who will go beyond and above customer service.