BBQ School

Hi Ben my bbq school voucher was a present from my wife Margaret .I must say it was a very interesting day I met a lot of nice people and was very impressed with Ted our chef on the day would recommend to anyone thank you Laurie

An absolute ripoff, class was rushed and uninformative, the so called chef

Went to the Beer Brewing and BBQ class today. Had a great time, big thanks to Gary & Lara for your service. Would definitely recommend and look forward to doing other classes plus you get to eat the food, yum!

So good. We had Seamus as our chef and he was brilliant and taught us a lot. Highly recommend.

Not very impressed when trying to arrange a present for my partner who is blind. I did the right thing and emailed upfront to see if it would be possible for him to do the course. I was told that he would need someone there to help as staff wouldn't be able to. But then I was told I would need to pay for that person to also take the class even though they were only there to help. There was no offer for ways around this as I pointed out that to pay for 2 people plus paying for the person's time to assist was too expensive. I even offered for one of his children to attend as a helper. The point was raised that they would need to provide food for the person assisting so I asked what if they didn't eat (after all a child or adult can go 2 hours without food) or bought their own food so as to be sociable still? I was asked to call the 1300 number to speak with someone to discuss so thought this meant they wanted to speak to me about how this could possibly work or other options. I called and although the person on the other end was very polite was told straight up it was not possible for someone to assist without paying for the course. There was no disucssion about ways this could work for everyone. The final straw for me was to be told that they regularly had this types of requests and if they allowed it in this instance then they'd have to say yes to other people who wanted to bring someone to help or who wanted to bring their kids along - was to me craziness.Essentially it came down to the fact they don't accomodate people who have disabilities or may need help unless you are prepared to pay for 2 spots - I understand this is their perogative amd the main issue I was lead to believe, is around a non-paying person taking the space that a paying customer could. I get this, they are a business and this makes sense. But what about looking at dates and offering for someone who needs support to attend a cooking session that is not full so that the helper is not taking the spot of a paying customer?I asked why didn't they just say it wsn't possible from the beginning instead of wasting mine (and their own) time and was told 'we didn't want to say no'.Overall very poor form - if you can't accomadate people with disabilities without needing to charge for a spot please just say this upfront please.

Hi all this is Ben Farley - The Chef, Author and Founder of BBQ School. I just noticed the review left by Porcelain Snake....and was very surprised and disappointed with the aggressive feedback. I am super proud of my business and can guarantee you that the information in the review is inaccurate.We see so many customers and if I am recalling accurately - The said person completed a hand written feedback form on the day with positive feedback so it was all a bit confusing.The customer called the night before their class, after office hours, with an expired voucher and was very demanding, we chose to honoured it. (Didn't have to) She attend a BBQ Tapas" class and yet on the day abruptly informed us that she was allergic to chilli!!! We certainly accommodated the request as best we could with little notice or provision. Possibly Tapas was not the best class for a non chilli eater to attend....We enjoyed having you there though as we do all of our customers.It is very easy and I guess a bit cowardly to leave a damaging review on a public forum. A number of calls and emails were made to the said person with no reply.I wanted to wish Porcelain Snake all the very best for the future and HAPPY Cooking!"

I had an amazing time at the Beer & BBQ class. Seamus and Lara looked after us beautifully, and I may have even learned a few tricks...

Great food, drinks and time were had by all. Improved my cooking skills too.

My wife and I attended a BBQ School course on BBQ Meat by Ben Farley at Potters Brewery in the Hunter Valley and I highly recommend it!