ANTON Chadstone

Such a pleasant shopping experience with Terrence., he is patient, friendly and professional. It wasn’t my intention to buy anything initially as I was in a rush. But it’s very impressive with Terrence’s hospitality in first 10 minutes and the follow up messages. Extremely happy with the service and jewellery recommended by Terrence. Will come back for my Bday gift for sure.

I’ve had an excellent experience shopping at Anton. The staff were friendly, welcoming and extremely patient. It was a great pleasure dealing with Kenny Chen, he ‘s a true professional when it comes to jewelry. Highly recommended if you are searching for the perfect piece of jewelry.

Unsatisfied with the customer service that I received from the sale advisor.My partner and I purchased a necklace on 7/6/2023. The SA promised that the necklace would be delivered in 2-3 days. However, I have to call to follow up again on 13/7 as I still haven’t received any text or call to update about my purchase.After the call, I finally got the tracking number and a text message.On Monday 19/6/2023, I sent him a text message to let him know that the parcel was still in transit and I haven’t received the item yet.He then asked me to call the Startrack myself to follow up with my parcel.how could a SA ask your own client to contact the Startrack company.I have purchased lots of luxury items from different brands and never need to call to follow up as I believe that is the SA responsibility to follow up for your clients.The SA from different brand always call TNT, Startrack or Fedex to follow up for the clients on their behalf.The SA did not even offer further action to help to follow up with my purchase. I am an easygoing person and should have received the same customer service with other clients as purchasing 2k necklace should not be treated like this.Anyway, I had to contact the Startrack myself and arranged with them.I will not come back to purchase again and please train your staff to provide better customer service.Thank you.

Sevan , Mr Anton, Rahul , Tracey and the staff at Antons are fantastic .Finest Jewellery and wonderful service.We have been customers for over 20 years, and they have always looked after us. Not just by showcasing their wonderful products but by taking the time to know our needs and desires.

Excellent service every time.We have bought our engagement and wedding rings here and now some earrings.Very knowledgeable staff, nothing is a hassle for them, they know their products inside out and have some of the best quality jewellery you can find.I Highly recommend Anton jewellers if you want something classic, timeless and beautiful.Thank you guys xxx

There’s no word to describe what the crew at Anton means to us. Roberta & Rahul made our engagement and wedding possible with a bling. They are professional and kind, personable and generous with their service and most of all, helped us choosing two most meaningful and valuable rings & band for our engagement and wedding. They remain forever part of our journey & going forward.Bless their work and soul.

We had a great experience at the chadstone store. Buying jewellery for our wedding and Kenny made us feel really special throughout the whole time. He made great suggestions and went above and beyond over multiple visits to make sure we ended up as happy as we are now.

This is the place for fine jewellery. I’ve gone a few times and today I was helped by Kenny, who was a pleasure to talk to and very knowledgeable. I definitely look forward to do my next purchase here again at Anton and definitely with Kenny.

I went shopping for gifts for my wedding anniversary. I always liked Anton‘ jewelleryI saw a beautiful set of sapphire and diamond necklace and earrings at their Boutique. The key was that kenny, their handsome salesman, was very patient and helped me try it on, explained the quality of the jewelry to me, answered all my questions, very professional. Knowing that the day was our 20th wedding anniversary, he also gave us a small gift. It can be said that this shopping is a very good experience. I will go to fill my jewelry box again!

We bought our wedding bands from Kennyhe was so patient and well servicedThanks KennyWe will be back again！