Omega Security Solutions & Western Suburbs Locksmiths

told me there'd be a locksmith in 30 minutes, took 90 minutes, no communication about what had happened, charged twice every other locksmith company ive used

We have an older lock and newly cut keys were not working. Technician was very solution oriented and troubleshooted the problem efficiently.

I've had so much stress dealing with Omega security waiting for a long time for my keys to arrive. Then, I was treated rudely by their representatives after receiving less keys than I had ordered and paid for. In the beginning, I was sent the wrong invoice and then they asked for more money which I transferred immediately but I had received the keys much later although they knew I had no spare keys for my new office. Then, their accounting team responded rudely and mocked me when I asked her to explain me the unclear invoices with multiple items for just 5 keys for the mailbox and 5 for the front door. I really hope I will never have to deal with them again.

Needed a key cut for my much loved VT Calais. The young guy who helped us was professional and polite and ensured the key worked while I was there. Very good experience and highly recommend them. Thank you.

Many thanks to Rob who was able to organise an emergency call out for me when already so busy for the day. Thank you for your great customer support and then Matthew the technician who put in my new lock, he is extremely polite and professional.Thank you both for my very good experience with omega

Omega’s locksmith, Colin, was professional and extraordinarily helpful. Made the process of changing over quite different older cylinders for security locks straightforward. A pleasure to meet. Prefer to use local businesses and when they are this good it’s a bonus.

Fantatic service and products suited our needs. Professional company with highly knowledgeable, experienced and qualified technicians and locksmiths. Couldn't be happier with our entire experience. Thanks so much for all of your advice and assistance. I can't recommend them highly enough if you are looking for added home security.

Very helpful, excellent service.Keys cut, no fuss!

Thank you to Patrick and the team who created a new key for our Retro fitted Petrol Bowser.Your friendly, helpful approach was appreciated.Thank you for going the extra step for us.And for the new locks for the Retro gumball machine.

It has been great pleasure dealing with Madelyne Markovic. She always reply back to my email in timely manner. Recently our renter ordered an apartment key and Australian Post unfortunately post it to QLD and the company even offered to cut additional one without incurring fees. Madelyne has been so helpful in many ways and really appreciated for her assistance.