Chemist Warehouse Cannington

Alert people! They sell products expired over 7 months! I was poisoned and sat on the toilet night and day. Have reported to the health department.

Waited for 40mins then had the pharmacist try put a higher price on my subsided medication. Waited another 10 mins for them to fix. No apology or explanation as to how they made the mistake.

There was no one to assist and the guard on duty on sunday assistedbus, but was super rude, decided to try other stores instead.

Call ahead before you collect prescriptions, wait times are really long as this is a busy branch. Maybe helpful if they get more back counter staff. Happy to know they accommodate students for staff.

My wife did drop off a prescription first time here because she is new driver. The lady said waiting time 40 min. She came home and asked me to go for pick up. The guy on the counter said the details is not in their system. May be your wife did drop off on the another CW which is only 1 I’m from here. I did reach there. The lady said we didn’t receive this prescription. My wife googled the store and sent me an outside view of the store then I realise that it’s the previous one. I did run because they were closing in 4 min. The door was shut already. Security man was letting someone go outside. I tell him the situation. He let me come inside. I said the guy that the prescription was definitely left here and we did receive text as well that it’s ready to collect. System still didn’t show the detail but he saw a basket of medicine was sitting there. It was our. He said it’s over the counter medicine that why the details is not in the system. It means the lady should have given the medicine straight away instead of telling the waiting time. I cannot show how frustrated I did feel. The medicine was very-very important to start it from tonight. The symptoms were severe. My feet were shivering when I was driving to one store to another in 4 min and to assume that I would not be able to get it.This kind of service where lack of knowledge is involved can be dangerous for the patient.

the 5’1, old asian lady in the perfume section using a step-up stool to stock the top shelves hates her dead end job and takes it out on customers. Got a massive pole up her dusty moot and the lebo guard at the door is a yapping lap dog cop wannabe. selection is goona just go to the south store and avoid this dump

The lady in the perfume section was very helpful with excellent service with a smile

Since I have started shopping at Chemist Warehouse, I must have saved hundreds of dollars. So nothing to complain for me. I have shopped at this store a few times and never had any issues. It is a busy place and sometimes there can be a wait to get prescriptions. But hey, you are getting half priced prescriptions compared to your local chemist. Worth the wait isn't it? Staff do appear under the pump at this store and being polite to them would make their day.

Before sharing my unsatisfactory experience, I observed they never reply to reviews.I am angry, want part of full payment refunded and collect both products ordered! This is the order number: Order #114401406 (Status Awaiting Collection).. My order does exist, customers know what they have ordered.Yet no products I paid for from the evening of the 23rd May. I went to pick up my click and collect order for two health products. On top of it was pouring rain, windy and freezing. Was told and shown on the screen, being told there’s no order. Appearing like I never placed the order. Insisting I have an order for (this product).