endota spa

Caroline was fantastic, very gentle and professional

Had a beautiful rejuvenate package - body scrub, body massage and facial treatment by Caroline today and it was exactly what I needed. She is very caring, professional, and made my feel so relaxed. I walked out like I was walking on a cloud, will definitely come back for more treatments.

Came in today to use my voucher and treated myself to 2 hours of bliss with the rejuvenate package. The lady at reception who's name I didn't catch was lovely. Ashlee looked after me and created an enjoyable, relaxing and memorable experience. I walked away floating on a cloud, at one point I was so relaxed I nearly fell asleep, I struggle with sleep and have felt so stressed. Today was everything I needed, can't wait to return

Came at 4:45 and they were closed and refused to help me purchase a gift card as an anniversary present for my wife, signage and online say they close at 5pm.Either the workers lazy that day or they think it’s okay to lie, either way not impressed.

Bad customer service, Endota day spa needs to close shop, they do not know how to treat their clients, and they do not care. The staff is awful, overpriced and they are not friendly.

The customer service was the most horrendous, ignorant and deceitful. I went to the store , October 2022 to enquire about the orgánics moisturiser as I already use Endota products and I was looking for an alternate moisturiser. I asked if I could get a sample. The sales girl said no we don’t have samples. I queried this as I know that Endota provide samples to try their products. I asked her “you don’t have samples or you don’t provide samples?” She replied “we don’t provide samples”. I had received a sample of the rose hip oil the previous week as I was finishing the vitamin treatment oil and wanted to try another product. Lying tocustomers is not acceptable. You loose customer trust and damage business reputation.

Had a voucher given to me which ended up being an ideal gift - i had close to 2 blissful hours with the delightful Caroline, who was extremely attentive to my specific needs. Booking on line was easy enough, and changes to my booking were accommodated with no issues.Thank you again Caroline and endota, I will be back!