Bugalugs pest control

Booked a few days ago but the person didn't turn up. Messaged prior to the appointment as well to confirm the booking for 3 PM today. Then messaged again 30 minutes after to see where they were. I was told that they went to the house and no one answered the door. They didn't bother calling the number I was messaging from and also called them using the same number to make the booking. Not professional at all.I had my mom waiting at home from 3:00 PM to 3:20 PM and no one showed up. I had to pay $ 50 to have my dog away for this service to happen. The guy was arguing on the phone to say that why should have they called me if no one was answering my door. A simple call or message would have been enough if the guy actually showed up.Not happy at all with the service.

Sadly found a termite infestation at our property. Called Bugalugs due a recommendation from a friend. Had John arrive sooner than expected with his termite dog who got straight to work on correcting the issue.The issue is now solved!! Can't thank them enough!! Have recommended to everyone.

Always amazing service. And if something is ever not 110% they jump on it immediately. Won't use anyone else for my bug spraying.

The team at Buggalugs were extremely professional and easy to deal with from start to finish. We called this morning having seen mice and they attended same day. They had a great understanding of where the mice would be and the best place to place the baits to avoid our pets and children. While under the house the Buggalugs team were able to have a look around for termites as well (none there thank god). I would highly recommend Buggalugs to anyone.

Turned up on time. Performed the job without the need for me being home. Chemicals did not smell. There were so many dead spiders all around my home the very next day. Excellent job!

The team at bugalugs are super professional and easy to work with. They explained what they were doing and it it in a timely manner. Would recommend them to everyone and will definitely use again if I need anything done.

John and his team were helpful and explained the extent of the damage. They kept in touch over the treatment period and helped us understand what sort of builder we needed for the repair. Would (and have) recommend John and the Bugalugs team any time.Bronwyn Jones

I highly recommend Bugalugs if you require pest control management.After spying a wasp hanging around the property, I contacted Bugalugs.They came the SAME DAY I booked in! Big thank you to Keslie for organising so quickly so we could have peace of mind!John was extremely thorough. He explained the different types of wasps to us and which ones we needed to be scared of! He even used a camera to see where the wasps were hiding so that he could pinpoint where hiding so he could fumigate at the heart of the problem.He also explained and made suggestions on how to mitigate the wasps setting their nest back there.John is knowledgeable, considerate, professional and friendly! Will definitely be using them again if we have any future issues with any pests!

John and his sidekick Pippa (the termite detecting dog) were really friendly and professional. Job done quickly and on time. The office support staff were equally helpful with the booking and letting us know what to expect. Great value and service. A real pleasure to have them over to our house!

Fantastic service and excellent results. We had redbacks and huge black house spiders, plus earwigs everywhere! Now I can finally relax knowing that the spiders are gone so the kids and dogs are safe and there are no more creepy crawlies to worry about! Very satisfied.