Australia Post - Rose Bay LPO

Disappointing service. There is a staff member here who consistently shows impatience and lack of compassion to customers. Many times I have seen unsure or nervous customers, people with English as their second language and the elderly given condescending and uncharitable treatment.Whilst working with the public can be challenging I hope this staff member realises that some of the more vulnerable people in society depend on a friendly face at the post office.

The elderly men with a beard, who has been working today 8/12 is a truly unfriendly, bitter person who should not work in customer service.

Absolutely terrible service particularly from Amir. If I could give them zero stars, I would. We went to get passport photos taken and after baulking at the idea of having to step out from behind the counter, Amir told us to step aside and wait while he served everyone else. When I pointed out that we had waited in the line along with everyone else, he finally decided to come and take our photos. After one failed attempt (his machine said the photo he took didn't meet the proportion requirements for a passport photo) he then said he couldn't do the rest and that we would have to leave. Appalling. I will never go back to this post office and strongly caution others against wasting their time there.

Received unexpected very smug attitude from the gentlemen behind the counter today. (I missed his name!) I did not expect him to put his hand in his hip, roll his eyes & wobble his head at me.

Lovely staff! I use this post office several times a week and I couldn’t be happier with the service. It’s a pleasure to visit the post office every time :) Thank you :)

The new people are really helpfuland know how to offer great service. Ignore all those negative reviews from 2 years ago.

We had arrived there at 4:58 and I said could you wait for my mum and then shut the slide door in my face he is very grumpy and rude

This is the worst post office I’ve ever stepped foot in. I use the term post office loosely as It looks more like a crack den. Absurdly bad service. The staff have lost my Apple Watch and couldn’t care less. I’ve given them 3 days to look for it and I doubt one of them has even got out of their seats.I’d prefer to drive out to Walgett to pick up my mail.