Grand Mercure Chalet Mount Buller
224 Reviews
- Monday8 AM–8 PM
- Tuesday8 AM–8 PM
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
- Friday8 AM–8 PM
- Saturday8 AM–8 PM
- Sunday8 AM–8 PM
About the Business
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Contacts
Hours
- Monday8 AM–8 PM
- Tuesday8 AM–8 PM
- Wednesday8 AM–8 PM
- Thursday8 AM–8 PM
- Friday8 AM–8 PM
- Saturday8 AM–8 PM
- Sunday8 AM–8 PM
Features
- Wheelchair-accessible entrance
- Good for kids
Recommended Reviews
Benjamin Turner
20.10.2023
Grand Mercure Chalet Mount Buller
They can do much more to make better experience for visitors, average toilets and bath, not very clean.
Candice Taylor
13.10.2023
Grand Mercure Chalet Mount Buller
Everything was great for our first family vacation. The room was good but a few minor details lacking so not 5/5. Can't wait for next year!
Kerrie Hocking
13.09.2023
Grand Mercure Chalet Mount Buller
Great location right across from the ski lifts. Friendly reception staff, our room was ready early. Great pool and spa area, HOWEVER, the room was awful, weird smell, dirty carpet, old mouldy bathroom, filthy blankets, old uncomfortable sofa bed, dusty old stained furniture, very disappointing considering what they charge. Try somewhere else if you want a clean, modern room.
Franga
11.09.2023
Grand Mercure Chalet Mount Buller
Great location. They let you bring your bikes in to the room. Unfortunately, the opening hours for the pool, sauna and spa are a bit short. If it was open until late I'd go to 5 stars.
darlene watkins
02.09.2023
Grand Mercure Chalet Mount Buller
The staff were great, the room however was grossly overpriced. The shower leaked, the bed was one of the worst I have ever slept on, the cupboard door couldn't be opened without hitting the door closer, the room was generally run down and very below average. I realize renovations are taking place in parts of the hotel so charge appropriately for the good the bad the ugly!!! Ours was very ugly! Really disappointed as this detracts from the hard work the staff put in to making you feel welcome! Management/owners need to lift their game!
Alex Webster
26.08.2023
Grand Mercure Chalet Mount Buller
Great location regarding access to the village and Bourke St. We had a suite on level 6. The pull out bed was not super comfortable, but the amenities were very good. Staff were very helpful and friendly. Be aware of the noise on the Bourke St side during the late evening with the machines working on the mountain. Would stay again.
Jenny Dixon
24.08.2023
Grand Mercure Chalet Mount Buller
Amazing food. Nothing was too much trouble at the reception desk. Room was beautiful with a fantastic view. Old but very well maintained. Loved our stay. Definitely return
Timothy Findlay
19.08.2023
Grand Mercure Chalet Mount Buller
Great location, right in the heart of the village (contrary to where Google Maps says it is). However the room feels a bit tired and run down. No mini bar. It's comfortable, but not fancy, if you want a romantic retreat, look elsewhere.No Wifi also feels a bit like times of old. Staff were very friendly and welcoming.
Wendy Simpson
22.07.2023
Grand Mercure Chalet Mount Buller
The beds were SO Flippen hard.The Underlay was screwed up too.
C.J. Kendall
20.07.2023
Grand Mercure Chalet Mount Buller
I have now had the pleasure of staying at the chalet twice his summer, and both times I have been overwhelmed with the high quality of staff working here. They are welcoming, friendly, generous and made my whole stay such a wonderful experience. I would especially like to mention Grace, Shay and Paxton who went above and beyond to make my stay an enjoyable one, in times of staffing challenges in particular, these women are a true asset and make your stay a delight.
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Map
207 Summit Rd, Mount Buller VIC 3723
Grand Mercure Chalet Mount Buller