Nillumbik Medical Centre

Dr Tim French was caring, friendly and informative.

Doctor Ford prescribed an antibiotic when my infection was almost already cleared. It’s been over a year and have had issues ever since.

The receptionists at the Nillumbik Medical Centre are incredibly rude. The latest example was when my wife went in recently to ask about getting our daughter vaccinated against COVID. Without looking up, the receptionist shoved a card towards my wife and barked book online". Following this

I saw many negative reviews about this center, but I can only say good things about it. We have been loyal local visitors/clients and we believe the quality of their doctors is very good.

Not easy to get an appt but most of their doctors are good.Where is the information on your website for the billing change and fee increases from Aug 2022?Please be advised that from August 2022

I have been a patient here since I was a kid. I left for a little while to a bulk billing clinic while we were on a low income, but returned for the incredible, attentive and thorough service from the medical staff. I have never had a negative experience here.The receptionist do a wonderful job against the pressures of a struggling primary healthcare system.

The Doctors are good but the receptionists go out of their way to be difficult. Fed up with their attitude. They will not answer an email if you are sitting at work in an open office and want to converse by email for privacy reasons they will just keep telling you via email to call the surgery. Its 2021 try and get your head around the fact that some people work full time and need to correspond by email. They won't they are just arrogant and take pleasure in being unhelpful. I have to resort to emailing the GP directly because the receptionists will not do their job. It seems like the doctors have no say in the attitude and behaviour of the receptionists. This has been an issue for years and nothing is done about it. The email address for the GPs seems to be drfirst initial" "surname" @nillmc.com.au You have no hope going through reception"

The Doctors are pretty good, but the receptionists are awful - the entire front-desk is populated by Karens" who make you feel like an insect that they can barely tolerate. What I don't understand is how individuals like this end up working reception at medical centres where they are face to face with unwell and potentially vulnerable people

Minimal wait times. Fantastic, thorough Doctors. Reception staff were so friendly and helpful. Easy to book online, texts to remind you about upcoming appointments. Highly recommend!!