The Smart Blinds Co - Admin Office Only.

Blind is great, however the flashing was incorrect and I am now chasing them for 8 weeks to get it installed. I paid upfront in good faith that the flashing would be correct and installed but very disappointed that noone is able to fix this for me quickly. They have not called me during this time to give updates and all they say when I ring is that they will check with the Service Team. I would like a call from the Owner to tell me when is this going to be fixed. They have MY money but are not keeping up their end of the agreement. WOULD NOT RECOMMEND FOR THIS REASON.

I have over the past 2 years dealt with 3 companies that supply and fit motorized blinds and roller shutters. All three have supplied and fitted either external blinds or roller shutters on my home.My experiences with these 3 companies have differed vastly ranging from utter frustration and annoyance to absolute satisfaction.It was through my dealings with “The Smart Blind Co” that my faith in this industry was restored and I experienced a level of professional service, courteous communication, timely job completion and quality delivery that were sadly lacking in the first two companies who were extremely rude and difficult to deal with after the deposit was paid.The Smart Blinds Co performed far better than the other 2 companies in the following areas :1. Superior quoting and measuring standards. They provided a thorough one stop measure and quoting session.2. No second measure required after the contract was signed. The consultant was qualified and capable to take accurate measurements at the first and only consultation required. Therefore there was no delay waiting for a subcontracted installer to take a second set of more accurate measurements as was the case with the first 2 companies.3. There was no sales pressure applied before or after the consultation with The Smart Blinds Co. No special deals if I signed on the spot etc. No prior questions about whether I was the decision maker or did I have a partner that needed to be at the appointment etc.4. The Company installers from The Smart Blinds Co turned up exactly at the time specified 2 weeks before installation. The time lapsed between the initial consultation and the installation was 4 weeks and 2 days ( their estimate was 5 weeks). The other 2 companies I dealt with took months before installation took place and in one job it was over 5 months before the job was completed.5. The installers turned up in a modern van with the Smart Blind Co logo proudly displayed. They were uniformed and pleasant. The electrician was on site at exactly the same time as the installers and he too was friendly and efficient.6. The whole installation was completed in 1 hour, the installers cleaned up including vacuuming outside and inside.7. During the whole process with The Smart Blinds Co I didn’t have to call anyone to get an installation date update, they called me. Their office staff were courteous and efficient. With the other companies the office staff just took messages and someone up the chain of command would hopefully call back and when or if they did they were rude and controlling and basically said things like “You’ll just have to wait your turn”I just wish I had used The Smart Blinds Co for my first 2 installations and they will be my choice if I need further blinds or shutters installed or if any of my friends ask me who I would recommend.

Highly recommend The Smart Blinds Co! Fantastic customer service, honest, reliable and affordable. Daryl and Joanna were fast to respond and Daryl come to the house and spent over an hour with us going through each option and provided a very competitive price then and there and he even arranged a carpenter to instal a post where needed and we had our blinds installed very quickly. We love our blinds so much, Daryl is coming back to quote the other side of our deck soon. Great team and great product. Don’t hesitate.

Really happy with my alfresco area now. The blinds look amazing. Very reasonable pricing using quality materials. The quote to end of job was easy.

Highly recommend Smart Blind Co i found the whole process from start to finish professional and efficient. Josh was knowledgeable and knew exactly what i was after and his team of installers were efficient and very professional. And it feels great to be able to support a local business. I love the final outcome and would not hesitate in Smart Blinds Co again

PURCHASE AT YOUR OWN PERIL. Nothing but angst since December 2021. Sales Manager confused about the order, miscommunication with installers & the service team to a delayed response from the General Manager about their errors. Took them two goes to fix the 3 blinds we didn't order, 1 is still crooked & I now have a hole in my freshly rendered wall. Not to mention the electrical work we had done that become null & void as the wrong blinds were delivered & installed. Offered me $200 as restitution. Their errors cost me $1200 in electrical, skirting, rendering & labour.

I highly recommend The Smart Blind Company. They are very competitive in price, polite and the workmanship is excellent. When I wanted more blinds I didn't bother looking elsewhere.

So pleased with my alfresco area, my blind looks amazing! The whole process from quote to installation was so quick, easy and handled professionally, and the quality of the blind is top notch. Communication is key when dealing with a business, and Josh made sure to keep me fully informed every step of the way from quote to installation. Highly recommend The Smart Blind Company!

Adam came to the house and went through the whole process, with lots of samples and advice. They put themselves out to get the blinds installed before Christmas for a family show, and the whole experience was very positive. I have already recommended them to a relative, and would do so to anyone looking for a professional team to install your blinds.

After getting few no-obligation quotes from various companies, I found Smart Blinds Co. the most genuine and honest. Almost all the companies jack up the cost by 50% or more and reduce it later by 20-30% saying they are running new sales promo and we would have to display their company label or logo in the front fence, which I found is total BS!Daryl was different and never bad mouthed any product or company but focused on customer needs and custom design, to my surprise the price was accurate and interestingly the cheapest I received too.The installation went super smooth too, with 2 quality professional performing clean job, they also helped me with odd handy man job while they were there without asking anything extra. The electric install was done really professionally too.I have attached some photos of the product and installation.I highly recommend using Smart Indoor & Outdoor Blinds, they won't disappoint in any dept, the product install and electric fix.Overall had great experience dealing with them and happily recommend or use them again.