Nebula PC

Nebula PC's customer service is exemplary - not simply one of my best experiences in the IT/Gaming space, but retail in general. The responsiveness and approachability of Nebula - and Lawrence in particular - have been quite a pleasant surprise for me. Despite the fact that one query had been a small question regarding an MSI component. Understandably, the quick replies could be attributed to the relative size of the company (I'm looking forward to seeing how this will develop as Nebula PC inevitably grows bigger), but my queries had occurred during a period when Nebula had been caught on the backfoot where the demand for their products had quadrupled. Yet they made time for me. Speaking of which, Nebula had an immediate and apologetic message about a minor delay due to their small team, which turned out to be a very minor delay indeed, thanks to their hard work. The PC I received was well-built, driver-ready (perfect for first-time PC owners), and packaged carefully for its transit. Much care was taken - this is also evident in a little thank-you card with a QR code leading to some 'setting-up instructions'. Again, perfect for new or unfamiliar PC owners.All in all, I'm extremely content with the rig built by Nebula PC. I learned of them through OZ Bargains - with which, they've been engaged with the community constantly self-improving and refining their builds to cater to large chucks of people. Arguably the most head-turning part is of course the pricing of the builds. They did not skimp on quality and retained a level of transparency that is unheard of in the PC field. If you still have a few doubts, have a look around yourself. Compare it to similar competitors and delve through the OZ Bargain's threads. Heck, speak to Lawrence! Politely, of course. He's great. But spend some time researching and learning why I write this review. Why I would recommend Nebula PC.

PC was fantastically built. Great cable management and it looks like the team really took care when building it. There was even a slight issue with shipping and coupon codes and the team responded quickly and sorted help sort everything out really proactively. This while being incredibly good value in the current market.

I purchased a custom system through the Nebula Team and had a great experience throughout, transparent pricing with quality parts and good communication made it a stress free and enjoyable time, highly recommend

Fantastic customer service and product.Overall experience from order, shipping and delivery has been very satisfying.

The Nebula team is truly amazing. Before making a purchase, they provided excellent assistance in selecting the perfect gaming machine for my son. They took the time to explain the differences between their product range and how it compared to others in the market. Their expertise helped us make an informed decision.Once the order was placed, the Nebula team maintained clear communication regarding the progress of the order. It only took a short week for our new PC to arrive. I was impressed by the meticulous packaging, as they took great care to ensure that nothing was damaged during transit.Upon opening the package, setting up the new PC was a breeze. All we had to do was connect the monitor, keyboard, and mouse, and we were ready to go. There were no complications, and we quickly started installing the games we wanted to play.Even after the sale was completed, the Nebula team continued to provide exceptional support. They followed up with us to ensure that everything was running smoothly and even sent us bonus game codes that we were entitled to as part of our purchase.I cannot praise the Nebula team enough. Their customer service, attention to detail, and post-sales support are truly outstanding. They have exceeded my expectations and have made our gaming experience even more enjoyable.

Bought a PC off Nebula, and was amazed by how communicative, transparent and helpful the team was - Lawrence helped me with all my questions - even providing his personal number to make sure we could reach him. Highly recommend these guys, you won't go wrong!

Lawrence was very transparent and helpful throughout the process. Good value with nice build quality and parts. Lawrence is happy to explain and discuss options. Would buy from Nebula PC again

Very satisfied with the PC I purchased from Nebula PC. The PC and the pick-up was exactly what was promised. The communication had been always responsive and the after purchase support was very helpful. Thanks Lawrence!