rebel

I was interested in buying a Samsung Galaxy Watch, absolutely no service, help or interest from the staff member . No wonder people are buying online. Goodby retail.

Very quick visit to pick up online purchase. Served on Christmas eve with a cherry smile, very quick service and a merry Christmas on leaving. A very pleasant experience, especially as all the staff were smiling and felt happy

Short staffed. Went to purchase a pair of soccer Boots. Staff didn't communicate the price correctly.When checking the price at the counter, I was told a different price. The staff almost accused me of lying.Rude staff.

If I could give 0 stars I would. This has got to be THE WORST customer experience ever. Mostly very young girls working who were acting as tho it was just a day to chat. Walking around talking not one person greeted me or asked if I needed a hand. We went to the front desk and 3 girls were talking amongst themselves and did not acknowledge myself or my partner standing at the desk waiting to pay. The girl who finally attended to us looked like she absolutely hated her life and serving us was the worst possible thing that had ever happened to her.

My favourite shop to buy sports clothes. Plenty of choices to choose from. Friendly and helpful staff. You’ll always find your favourite brand due to well arranged/organized sections.

I found the customer service here to be non existent. I was looking in the clothing section right up against the back wall when a young female sales member was walking over in my direction and I was about to ask for help. As I was about to ask for help she asked me to move so she could get past. There was ample room to walk around me rather than walk straight through where I was standing with my small daughter. No manners at all. I won’t be back, better customer service elsewhere.

Bought my son, a pair of shoes the staff walking around the store were quite friendly and helpful, but the girl behind the counter looked a bit sad, and long faced I would’ve had one of them more friendly staff members serving the customers at the register.

Went to the new Rebel on its opening day at Knox on 8th June. There we so many staff on and not 1 of them greeted us at all. We walked around the entire store looking for some state of origin merchandise. There were groups of staff everywhere chatting to each other and ignoring the customers. I also looked at the basketball shoes as I needed a new pair. A staff member came and stood next to me and rather than ask if I wanted help, he re adjusted the shoes I had picked up, making me feel uncomfortable. On its opening day and with an over abundant amount of staff I would have expected great customer service. I will be buying my basketball shoes elsewhere as clearly Rebel Knox do not value it’s customers.I tried to look for a email address to send this to Knox specifically but I had no luck so left a google review instead.

I usually like this store and I am a regular customer. I was shocked with the way Josh(casual staff) treated me and my dad. super rude and derogatory. Hope Rebel take a look into people they hire and invest more in training

New location is great. A soccer interactive game room and a basketball enclosed area with scoreboard. They layout of the store looks good and easy to find what you need.