Magic Hand Carwash - Ferntree Gully

Had a free wash with car service so wasn’t expecting much, however still managed to leave disappointed with the Lowe half of my car still looking like it needed to be scrubbed! Also annoyed at the fact I had to specifically come back during the week to get it done in a timely manner as they don’t do the post service washes until after 1pm on a weekend.

Was left with white dripping marks and white patchy marks all over my interior ! I had a $69 voucher for a superior clean which includes vacuuming and they charged me an extra $30 for the vacuum and then told me it still wouldn’t be perfect !? They also didn’t even vacuum under my divider in the boot of the car ! Why did I get charged extra then !? Not satisfied and never coming back, sad excuse for a professional car wash.After seeing this review they reached out saying they would be in contact… that was about a month ago….

Had the apparently Premium clean but not really clean. Windows still dirty, wheels not clean enough. Overall not likely to use again. They tried to sell me a 5 way pack for $300, very happy I didn’t buy it! Maybe ok for a quick clean but if you are looking for something more suggest somewhere else.

Do NOT even think about using this place for INTERNAL detailing.Absolutely destroyed the interior of my car that I am selling. I used them to get my car detailed ready for selling and they used something corrosive on my perfectly fine dash. Unfortunately it will be sold at a cheaper price for this.. My husband understandably was NOT impressed and went down and spoke with the manager, who didn't give a rats... Literally I can't think of a way to fix or even cover it up. It literally ate the interior, so absolutely unfixable unless I were to replace the dash, even the gearstick boot is cheers for coming...I took photos to share but unfortunately can't post them.The exterior work was ok...

I had both of my car done with the ceramics coating and you can tell right away the difference with and without. If you love ur car do a coating and I can tell you it worth it and the services are the best! Thanks guys! Best car wash ever!

I was incredibly nervous trusting someone else with washing my car. The cafe and waiting area was pleasant, but I think I just creepily watched them with my car the whole time. I can honestly say that they really took good care of my car, and respected my wishes to be careful with the wipers, etc. They even took care with the door sills, and under the floor mats; things that I often even forget myself. When I left, my car was the cleanest it had been since I purchased it. It felt amazing. I will definitely return to Magic Hand for my next thorough car wash. Thanks!

Excellent customer service! They recently buffed out the marks on my car with no issues and is always willing to go above and beyond to help out. Highly recommend, best in the business.

Had my car washed there yesterday, very attentive to detail and an excellent job done. Very nice and helpful staff too. Thanks very much and I will be back again!

Efficient and easy being serviced, although for $120 I didn't expect to still find water marks on leather, dirt in door jams and more. Had to request further cleaning. Overall okay experience.