Australia Post - Highton LPO

Friendly , very knowledgeable & helpful staff - helped me teenage son with paperwork they knew exactly what to do - always so efficient with my parcels & things I want to post , paying my mums bills & banking - better than the back they are awesome - Thanks staff !

DA BEST SERVICE IN THE AREA, CRACKA STAFF FULLY STRAIGHT OUT BEST POST OFFICE IN THW WORLD THE SELL THE BEST STUFF.

I went to Aus Post Highton to check if I have a delivery. The tracking system won’t tell me where it is. I asked the lady while handing my license over. And her answer was, “How would I know?” I seldom encounter rude people here in Aus But this lady made it to the top of my list. Then, she handed me over my parcel and said in a tone far from great customer service that my address doesn’t have a unit number. I told her that we don’t have a unit number and she dismissed me by entertaining the next customer instead if apologising for the convenience it caused me to track the parcel down because of their incompetency and laziness to check whether my address exists or not. If there’s a negative rate I’ll give them what they deserve.

Possible the worst customer service I've ever received. No accountabilty and not even an apology for the inconvenience of losing 5 packages.

Provide excellent postal services.You receive txt when mail has arrived.All transactions here most pleasant.

Best customer service, i got my passport within 14 Days. Staff is very supportive and they are full of experience and down to earth.

HIGHTON POST OFFICE PROVIDE EXCELLENT SERVICE ALL THE STAFF KNOW WHAT THEY DOING WE ALWAYS GET WHAT WE NEED VERY QUICK SERVICE

Closed on saturday. Not sure how someone who works a 9-5 is supposed to get a parcel

The customer service is great and the staff are very friendly every time i come in. Love highton post office

Wanted to post parcels and pay some bills and closed on Saturdays. No local Highton or Belmont Post offices open on Saturday mornings. People who work full time still require postal services. This post office is fequently closed on Saturdays. My advice to the current owners is, if you cant offer reliable services to the public on all days, dont take up the franchise from Australia Post. Australia Post as the owner must investigate the frequencey that this office closes on Saturdays and place them on notice or rescind their franchise.