E.M.P. Industrial Australasia
91 Reviews
- Monday9 am–4:45 pm
- Tuesday9 am–4:45 pm
- Wednesday9 am–4:45 pm
- Thursday9 am–4:45 pm
- Friday9 am–4:45 pm
- SaturdayClosed
- SundayClosed
About the Business
Yoga Mats, Pilates Equipment, Exercise Balls | EMP Industrial | Extensive range of yoga & pilates equipment and clothes (e.g. exercise balls, yoga mats, yoga blocks, etc) as well as non-slip floor mats and table protectors available with E.M.P. Industrial Australasia. For more info click here.
Contacts
Website
Call Us
+61395001819
1/1394-1396 High St, Malvern VIC 3144
Hours
- Monday9 am–4:45 pm
- Tuesday9 am–4:45 pm
- Wednesday9 am–4:45 pm
- Thursday9 am–4:45 pm
- Friday9 am–4:45 pm
- SaturdayClosed
- SundayClosed
Features
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Gender-neutral toilets
- LGBTQ+ friendly
- Delivery
- Transgender safe space
- Kerbside pickup
Recommended Reviews
Thomas Brand
22.10.2023
E.M.P. Industrial Australasia
I have bought amongst other things an Irmex Pilates bag that I could only use for 6 weeks due to the lockdown. There was a fault in the manufacturing process and the seam did not hold and the bag has now a hole. The dealings with them were unprofessional and after I have send them the requested photo and a follow up email they still did not get back to me. After my phone call I was advised that the owner has declined my request. Poor customer service. Would never buy there again and have already told members of my Pilates class.
Sophia G
05.10.2023
E.M.P. Industrial Australasia
This store has great quality products at very good prices. I have bought two manduka mats and some other items (over a couple transactions). Shipping has been pretty fast (other than when COVID hit initially), and I received responses to all of my emails and postage requests within a few hours or the next morning if after business hours. For me, shipping for the mats to inner city Melbourne was $18. Yes the website is a bit clunky etc but it's worth it for the cheaper products compared to competitors.
Amy Stebbing
26.09.2023
E.M.P. Industrial Australasia
I've been reluctant to post a review because of the backlash to the other reviews here; but I wish I had listened to those reviews. I previously bought all of my yoga equipment and gear online but I wanted to buy locally. My first attempt was still online but from this local store. The specific mat that I ordered online was unavailable (although the website indicated that I had completed the purchase) so the store called me to discuss this. This was kind of okay except the staff member was rude and rushed me and I ended up purchasing a mat that I was unhappy with. I went to the store in person and it was very clear that the No Returns" policy is actively enforced. I was amazed at the store as they do have a LOT of stuff
Kirsten Jorgensen
21.09.2023
E.M.P. Industrial Australasia
I ordered a new Manduka yoga mat, yoga bloster and yoga starp and they all came today. Very happy with the products. Postage took a few extra days (3) due to covid but that was expected! Yes it's a little annoying that they don't give you a shipping estimate at the time of ordering but you can contact them. I thought prices were pretty reasonable too. Thanks EMP :)
Graeme Lorimer
12.09.2023
E.M.P. Industrial Australasia
Be warned! My chair mat seemed fine initially (if expensive and with GST not initially disclosed) but it cracked 1.5 years later and the customer service was appalling! I adhered to all the onerous conditions of sale (make sure you click on the link to read them before buying) but the bloke refused the 10 year warranty, claiming (falsely) that my carpet must have had some chemical treatment in the past, perhaps even during manufacture. When I wrote back to politely inform him otherwise, he was rude and refused to discuss the matter.Old carpet, new carpet, carpet shampooing, inadequate vacuuming and a range of other normal things are all claimed to void the warranty.Don't rely on reviews of people who've just made a purchase.
Andrea Dawson
23.08.2023
E.M.P. Industrial Australasia
Bought a budget yoga bolster, just arrived and seems good quality - colour great & material feels thick & nice on skin.That being said, I did try to email to ask about shipping quotes before buying the item & didn't receive a response. Shipping cost was fine in the end, just would have appreciated a timely response.
Cathy Beckman
20.08.2023
E.M.P. Industrial Australasia
Received yoga bolster as a gift. Not cheap, poor quality and no customer service!! Quilted bolster and the stitching is loose, loopy and very poorly stitched. Hung up on me on the phone, was rude and said they dont offer refunds. I would not recommend their products or business to deal with.
Derek J
25.07.2023
E.M.P. Industrial Australasia
Based on my experience: don't buy a chair mat expecting to be able to claim on their 10-year warranty.My experience indicates that a claim will almost invariably be rejected regardless of the truth of the matter (I was told they do replace two or three" a year though).All I can offer is that if it does crack
Laura Beckman
23.07.2023
E.M.P. Industrial Australasia
DO NOT BUY FROM THIS COMPANY! WORST CUSTOMER SERVICE EVER!Very poor quality bolster stitching and customer service. Will NEVER EVER buy from them again! The stitching it terrible and they looked at 9 photos I sent and they said there was nothing wrong with it. The manager is aragonite and HUNG UP on my family member that rang up on my behalf.
Alex Moriarty
21.07.2023
E.M.P. Industrial Australasia
Friendly and prompt service. Super easy to deal with, shop online and get a yoga mat delivered interstate. Best (and only) Australian stockist of many leading overseas yoga brands, and at better prices compared to purchasing from overseas. Thanks.
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1/1394-1396 High St, Malvern VIC 3144
E.M.P. Industrial Australasia