SASH - The Small Animal Specialist Hospital

My fur baby Bella passed away on 3/6/23, we took her to SASH the next day for her final arrangements. From the moment we arrived to the moment we left there was nothing but compassion and understanding. I can not thank the SASH team and Pet Rest enough for helping my husband and me through this difficult journey.I highly recommend SASH

I am so thankful for SASH.My dog had a terrible case of acute pancreatitis and gastroenteritis, ended up in Doggy ICU, and was monitored and cared for exceptionally.She is recovering, and I'm glad I took her here. They are expensive and do require a 30% deposit before they start treatment, but when you love your pet, you'll do anything. I was more than happy to pay because she got to come home.Sash has clean facilities, lovely vet nurses, and doctors. No one talks down to you or makes you feel lesser. It's refreshing, especially since they seem to care for your pet as much as you do.While I hope I never have to take my dog back for such a scary thing, I can't fault them and their work.5/5.

SASH is an incredibly disappointing veterinary facility. I have serious concerns about entrusting any animal to their care. Yesterday, at 1pm, two perfectly healthy kittens were brought to them. These kittens were friendly, allowing light petting and handling. The rescuer was informed that the facility would conduct examinations, wait for results, and closely monitor their condition. However, when I contacted her and offered to provide foster care for them at 10pm, she called them and discovered that they had already been euthanized upon arrival.I am appalled by the laziness exhibited by this veterinary facility. They made the decision to euthanize these innocent animals without even giving them a chance. This act of cruelty is beyond comprehension. Even animal shelters would not resort to euthanizing strays so hastily. It is truly disheartening to witness such a poor excuse for a veterinary facility. Shame on you!These kittens deserved better treatment, and it is evident that this facility lacks the dedication and compassion required of true veterinary professionals. Their actions only serve to confirm their disdain for animals.I’ve added pictures of the kittens murdered by SASH, they were individuals with a full life ahead of them!

All the staff were wonderful.I was so grateful to Jack for explaining things to me in everyday language. I didn’t feel rushed at all and he answered all my questions. He was so lovely with my anxious dog and so was the intern vet, sorry I’ve forgotten her name but she was so lovely.

My rating is based on the cost, we had our dog Sheeba, due to us with little financial we had we could cover the cost of $299 and the only financial help to offer is Zippay or vet pay not much of away of giving an option for those who need help for the love one. As many have said before us it is a little over price and waiting time of know what is happening to your babies is the question on most of people’s minds1.Could be better in payments more options.2. Tell people before there pets are taken they may what to remove all personal effects from the love one.3. Do tell customers if the coffee and tea is they for their convenience while they wait.First time for our pet hope it the last time we see SASH over price and not explain why is this. Only “we are a 24/7 vet hospital” not good enough.

My cat has been looked after by the medicine team for a few issues now that she is an older kitty, I'm very impressed with the level of care they have shown and am very happy to report she is doing much better :)

Modern, spacious vet clinic with plenty of parking space around.Knowledgeable and helpful vet staff, we have received professional advice.Satisfied with the visit.

Very clean premise, convenient 24 hr service. plenty of seating, vending machine available, reading material and a coffee machine. Wheel chair accessible toilet and building. Toilets are clean, Reception Staff is friendly and caring. Charging station for your phone. Shelves with curtains to keep your cat feel safe whilst you wait. Very pricey as other reviews have stated. $299 for consult. Itemised invoice sent to your email. Outdoor seating available. Ample car parking. Water for your dog available in waiting area and scales. Biggest downfall is the cost.

Fantastic care by every single team member. We take our sausage dog Abby there with IVDD, the team are so supportive, and keep us up to date every step of the way. She now goes to hydrotherapy once a week, we would love it if laser therapy was available at Prospect to complete her treatment. Overall we would 100% recommend anyone taking their pet to SASH, they can be a little pricey but having our little one still with us is worth every cent!

Over the Easter weekend, our dog took ill and we quickly learned that no vet near us was open for Easter. I could talk at length about how ridiculous and dangerous it is for all vets to just down tools and say, See you in four days time..." (animals