Hoskings Jewellers

Went there twice in 8 days, different staff offered different solutions to a broken clasp, the first one was only interested in selling, the next week, the nicer staff member gave me the time to discuss my choices. A shame, as i always purchase from Hoskings

Will never buy from here again! Firstly I would like to state they have horrible customer service skills, extremely rude and unorganised.My partner purchased my engagement ring valued at $3000. July 2020 purchased, Late august/September received the ring back after being resized. November started to wear my ring. DECEMBER 27TH 2020 My diamond fell out of my ring. GONE. Lost! Almost only 2 months of wear and the diamond fell out. Hoskings tried blaming me and saying that it was my fault and saying that I had caused some significant impact damage" to it and that's why It fell out according to they're jewellers. I am a barista so no heavy lifting at all or anything so I do not understand how I could have caused a "significant impact" my hand/ring finger would of been bruised too if that was the case however it was not. An engagement ring is meant to last a LIFETIME so I do not understand how they can say I did so much damage to a ring in the almost 2 short months of wearing it.I believe my diamond fell out because when it was out getting resized they sized it up 6-7 sizes which a jeweller should not do (advice I was told from another jeweller) it should be made brand new

I received the best customer service from a lovely lady named Chris at Airport West. She was absolutely amazing. So honest, friendly and accommodating. Thanks for the brilliant service.

Experienced the most appalling service from a blonde haired sales assistant this afternoon.I suggest you sanitise your customer service skills before your next shift. Online shopping....Bring it on!

Very friendly staff always happy to help you find something nice

Thanks for helping me find a present for my Mrs. I needed the assistance and I think you could tell.

Customer service was on another level. Would definitely recommend this jewelers

Very very nasty jewlery I'm guessing fake. purchased a gold women's bracelet for a birthday. It broke in the first hour. Returned it and got it replaced. Then again the new replacement broke. Had it fixed and then again broke in another spot. Very bad jewlery.