Spitwater SA

Purchased 2 x hydro jet from Allen at spit water. I have had nothing but issues since day day one. Constant blow outs on internal joints that were not even related ro the hose. They were quick to respond which is good but I have had so many issues with my hydro jet. My last blow out cost me $4500 as it flooded my van. It flooded my electronics in my van.this product was installed incorrectly. The jet was only 6 months old and I spoke to Michael hooper/state manager and he said it wasn't under warranty??? I have since gone to JETWAVE and there service has been great. They advise that the hydro jets I purchased from spit water was built cheap and that it was installed incorrectly. I cant even service my hydro jet beacuse of the way it was installed. I now need to spend $1200 so it's accessible for JETWAVE to repair.. They were speechless about the install.Spit water need more education in installing hydro jets before charging people a premium price for a dodgey product

After a few teething problems the high pressure cleaner work's a treat. What used to take an hour now takes me 5 minutes

Helpful and happy to provide advice and instruction, always easy when hiring equipment from them.

Bought a small pressure cleaner about a month ago from Spitwater, Wingfield, Adelaide. Today I have been having troubles with it so took it straight back today and told them it was not working properly. Anthony in the service dept. without any questions quickly whisked it out into the workshop, no ifs or buts and gave it the once over finding that the nozzle in the wand was block and also a faulty valve on the pump. He replaced the parts, tested it, explained to me what had happened. Gave me a run through on the operation of the machine and handed it back, all in about 30 minutes. What brilliant service. I'm not suggesting that servicing would happen this quickly all the time but on this occasion it was brilliant and to top it off other guys in the service workshop came over to assist Anthony. All were very pleasant people in particular Anthony. Where do you get service like that these days?

Guru from Spitwater (mobile service tech) came yesterday did an excellent and thorough service on our spitwater pressure cleaner, and also a few handy hints, when finishing a job with the cleaner. Much appreciated

I purchased my pressure cleaner some years ago through Spit water. At the time great service and very helpful. The product has been great over the years.I would however caution people to get quoted correctly and not use their mobile service. Recently I got my machine serviced onsite. Technician was driving a beat up very old van, didn't have it fully stocked even though it was the first job in the morning.Subsequently the service was performed, machine is running okay now. Paid by credit card and was charged and a few weeks later I received another bill for a higher amount and was told I hadn't paid.... Its on my bank statement that I did so thought this would be an easy fix so called the store. I was very wrong!! They never got back to me and again a few months later I got another bill.....The customer service and follow up with accounts is disgusting.I am now selling my machine and swapping to different company, machines are good, great products but there service is disgusting!UPDATE: Within hours of posting this review I have been contacted by spit water they are now following up again. Lets see what happens this time.UPDATE 12/11/2018: Since posting this review the owner of spitwater has been touch and now resolved this issue. Although it would have been good to be resolved a long time ago I am glad it now has been sorted.All i would suggest now that is if you ever have an issue with customer service go straight to the owner as he gets it sorted and in a timely manner! Happy to now recommend them and use again as i now have his direct number which he offered!

I've been using Spitwater SA products since we purchased our first vacuum cleaner from them in 2002 and now have pressure cleaners, fire pumps, fans and all sorts of products for our property. Even now I still take my kit back to them for the annual servicing even though we have moved interstate.Great service, fast response to calls, reliable and always working to offer better (and often cheaper) solutions to the challenges we've talked to them about.

Fantastic product and the service department is great to deal with,Will not hesitate to buy another machine from them.

I first started dealing with Spit-Water Adelaide 2 years ago buying vacuum cleaners and pressure cleaners for our business. Since then, I won't use anyone else. They are always there when I have a technical question, or need advice, I just ring and ask for Anthony, Jim or Frank. Superstars. They have Professional, personal service.

Spitwater! That's what it does" is a common responce I get when I ask about their products to various people I deal with day to day. Their on road service team are top notch