Malvern Tyre & Service

The staff at Malvern Tyre & Service offer an all encompassing service. This allows them to work on your cars mechanical systems but also offer tyres and alignments. They are fair in their pricing and genuine in their recommendations. I drive away knowing my vehicles are in safe hands with Michael and his technicians handiwork.

This place is an absolute joke!Called in morning to confirm an inspection that was made on a car!They didn’t know anything about it.Got there, nobody in reception for 10 minutes, had to go to the back to approach one of the mechanic.Got a call the car is ready to get picked up, arrived and 45 minutes later car still not ready!This is by far the worst mechanic place. Came across!Will never do business with them and will not recommend them to anyone l

2nd puncture for my wife's car in 6 months; construction site across the road leaving roofing screws all over the road. Last time she took it to one of the chains and got absolutely ripped off, told her the tyre was a write-off and charged her $500 for a replacement.Exact same puncture today, rang Michael and he took the car in within the hour. Less than four hours later puncture is fixed and the car back on the road for $55.Cannot praise this business enough for professionalism, honesty and brilliant service.

Perfect.Explained all work. Nothing was a hassle.Great customer engagement.Got me the best deal.Fantastic service

Came in for a second opinion on a diagnostic. Michael was fantastic and honest with his advice on what to do without taking any money. Very helpful and thorough. Will definitely be back!

Really disappointing experience. Took car in for service and had spark plugs replaced, got the car back and it started having issues. Took it to another mechanic who discovered a cracked spark plug. All responsibility denied by Malvern Tyre & Service. Not even an offer to refund the cracked spark plug I took in.

First service I went in for, I requested x4 new tyres, oil change, fog light and brake light fixed. Took a call from the manager, quoted me 4 tyres that came with a cash back of $150, didn't mentioned that you had to facilitate the cash back yourself.Then received another call from the shop from a different mechanic; told me the oil would be changed and the lights fixed, didn't mention a pick up time. I called back at 420pm to see if the car was ready, he said yes it will be 30min. Hurried was stuck in traffic and then get a call from the manager telling me the car would be ready to collect in morning. Had to argue with him to get the car left for pick up that night and it was all like he was doing me a favor.The bill then had additional work that was not requested and the work that I had requested was not done. Didn't receive any information on the cash back offer. The next day the brake light blew and had to back, get it fixed and then get the fog light done that I originally requested. Received a flyer on the cash back offer, when completing it, I found it to be invalid and after calling Michelin to confirm they let me know it was invalid and the mechanic should not have offered that promotion for those tyres.A week later the car is making a noise that was not present before it was worked on by this garage. I will not be taking back there for inspection.Do not see go to this mechanic, he is arrogant, rude, knows nothing about customer service or communication and adds on additional work that is not requested.Worst experience with a mechanic, ever.

Had a very poor experience with this business on a couple of occasions now. I had an issues with timing chain and during my shopping around Michael was very accommodating and provided me with a deal I thought was good at that time. He reassured that the part he is ordering will be very great quality and durable, which will last more than 200.000 miles as warranted.2 year later and 30,000 km only, the part broke and caused major issue to the engine. On my request to provide a copy of the part order with manufacturer warranty details, Michael just disappeared. No returning calls, emails which were sent on numerous occasions. His staff always tells me Michael’s is a busy man. Aren’t we all?Conclusion now: the parts which you order to us as consumers must of been defaulted or second hand. Unfortunately amicable resolution dose take place in this business and have to involve authorities.

Michael and the team completed a great job on my car. Fairly priced and efficient service. Highly recommend his services!