OTR Parafield Gardens

I am so sick of going to this OTR at night and having to stand at the night window repeatedly ringing the night bell, for sometimes up to 10 minutes, then when the male staff member (this never happens when its female staff) could finally be bothered coming out from the back to serve me, he walks around the corner talking on his phone!!!!If one of my employees did this to a customer, they would dismissed instantly!!It is absolutely atrocious customer service to leave anyone standing outside alone at almost 3am so he could finish chatting with his mates, and this happens far too often, and not just at this OTR..I will also be making a formal complaint about this incident, and any that occur in the future!!!These people are paid good money to serve OTR customers, not to ignore customers, and hide out the back all night chatting on the phone!!!!!

Good petrol after using other local petrol outlets to have sub quality fuel go in n my vechile break down I only fill up here b great if diesel was more easily accessible but still wins hands down for quality fuel cheers

Absolutely nothing but unless employees there not one person can reorder or do stock taking right how hard is it to reorder products before they actually run out Absolutely should be shut down

Was good until they installed pre paid pumps but the lady manager has to be the most arrogant piece of work terrible customer service wouldn't go back if I ran out of petrol outside the place

guy who served me had a friendly manner.not a good variety of snacks or hot food, the shop is rather small.

One of the best servos around extremely welcoming and friendly staff makes some of the best coffees. Always brightens my day

I only go to on the run .. quality fuel . Great place for basic shopping prices are very competitive. Very friendly service.

Don't shop here if you're a fan of those Mexican soft drinks they're selling in the glass bottles where it states on the fridge bottle opener available at the counter, that's not the case it's false advertisement. Because I tried to buy one just few minutes ago. I don't know if it's just my local store or a state wide problem but Perignon corporation need to get on it.

Worst customer service tonightAsking the staff a friendly question, dude rolling up his eyes like he owns the place.They bring shame to OTR and it’s Reputation.

Called in this morning to purchase a donut ($3.95) paying with a $50.00, even with the screen showing cost, payment and change the server could not work out the correct change to give back to me. I gave up an requested my money back.Whenever purchasing from this OTR please check your change before you leave the counter.If I could give them no stars I would, dealing with customers money and getting their change right especially when it is on screen and he couldn't was unbelievable. Will not go there again.By the way store was not busy