City Beach - Macarthur

Two staff members in the back, one guy serving with a long line, not they care at all so I took my business elsewhere

One of the shops of all time

Horrible Customer Service

Customer service is non-existent.

Ok

Saturday arvo with a long queue of people waiting to pay and had only one staff member at the register despite two other staff walking around.Cmon man. Bit of common sense would've been nice. Wouldn't take much for one of the other staff to open the other register.

Most frustrating experience ever. Beeped on the way in and beeped on the way out. Employees kept me in for a while asking multiple questions about my bag, the products I had inside, the store I bought them from because I “beeped on the way out and didn’t beep on the way in”. Girllll I did deep on the way in youse just weren’t paying attention smh. They saw everything in my bag yet still didn’t believe me after so long!!! Asking if I stitched something in my bag as if I had the time to do that… (who would even steal from city beach anyway). Like what were they trying to achieve and find bruh when they saw nothing to prove their assumption. What was even worse is that I told them from the beginning that it could be from the foil packaging and they kept on insisting it wasn’t. I told them there’s nothing to lose to just try… it was the foil and they didn’t admit that they were wrong or sorry. Wasted my time.

Service is soooo slow and the people serving do not even care.