The Body Shop

I can't say that I've visited The Body Shop all that often, but with Christmas nearing I decided to see if they had any present ideas.The first thing I noticed when entering the store was a missing COVID-19 QR check-in code. I did look around but I must be blind as a bat, not that it really mattered as no one enquired if I'd checked in, nor checked my vaccine certificate.The store has a nice, simple and open layout, with products grouped together in their respective brands. The store comes across as well organized, with lines of products neatly displayed. The Body Shop obviously takes pride in their cleanliness.I was in the store with four other people who were all browsing except for one who was being served at the counter by a staff member. Another staff member stood behind the counter playing with the label of one of the store's products.I spent around five minutes looking over a variety of different items, reading what they were and how they worked. During my time there not once was I welcomed or asked if I needed assistance - even after the second staff member had finished working with the label and placed it back on the shelf.The first thing which was drilled into me at the start of my retail career was With every customer who walks through the door

I visited the store yesterday and it was incredibly busy. Shout out to the Customer Service person, Jenny, who went out of her way to help me with my purchase. She was kind, patient and really informative. Best customer service I've had in ages!

Received excellent service from Cindy on Saturday afternoon. She was helpful and provided assistance. Very friendly, and told me about the body shop membership where I can receive a voucher for my birthday as one of the benefits. I would shop here again.

today (29/12) i was served by the loveliest worker. she was so friendly and chatty, made my day!

Today I was helped by a lovely girl around the same age as me called Gabriella, who has such bubbly energy when she served me. Nowadays when you walk into a shop this aspect is really missing, but she went above and beyond.

Greeted with a friendly welcome from the staff at the counter. My friends and I stopped by for a quick purchase and were all satisfied. The store is well organised and products are easy to find.

Wonderful customer service from Michael today. I didn't plan to buy anything, just browsing for lunch break. He was so helpful, friendly and sweet. He win a customer for The Body Shop again because I had other choices in Aus.Love the store display, visual merchandise too.

I walked past on Valentine's Day and looked at the displays when Ally came up and introduced new items to me. Super friendly, super helpful; she helped me get a skin test as well as giving me samples of products that were recommended for my skin type. Ended up leaving with a new product and very satisfied with the customer service Ally showed. Will come back again!

The service was amazing! Such a friendly and helpful shop assistant was there this morning.