FMIG St Albans- MRI, Bone Thyroid Nuclear Med scan, Cardiac scans, CT scan, Mammogram, Xray

Rang these amateurs earlier and got cut off after 20 minutes on hold. I’m now on hold again (25 minutes and counting) just to book an appointment. Having been there before I know they’re not that busy. Absolute nightmare.

Positive and efficient - the FMIG St Albans team was able to take me in immediately. Both Thuy and Khanh are professional and friendly, I had Xray and Ultrasound completed within 10 minutes. The facility was well equipped and staff took me in with care and the report was sent within the hour to my doctor. Highly recommended and thank you for the positive experience.

Walked in with Drs referral in hand to make an appointment, receptionist was very friendly and could see the considerable pain I was in. She asked if I wanted appointment that day (honestly I excepted to have to wait a day or 2, dr also said that was likely). I said if they could fit me in, she said it might be 45mins. I was shocked, pleasantly surprised probably better description. I asked if it was ok to wait out front . I sent a couple of messages and was called in, 10mins roughly after walking in. The young lady who took me in was fantastic, very understanding and supportive. No complaints, well only downside were the drivers on the busy road out the front. Crazy, every second car beeping at each other. Not that long ago we were all looked down, seems many have forgotten that gratitude we felt as they were lifted and we were happy just to be able to drive anywhere

Thank you. Today was a difficult day for me. I knew I was unwell. The centre fitted me in given that I was provided an urgent referral and the receptionist went out of her way to help me with process and procedure. The radiologists were lovely and caring, explaining everything to me. Being diagnosed with cancer has been a shock. But this care at least reassured me.

If there was a zero star option I would use that.I am a Dr myself and I would say that the service at this place is appalling and their ethics are inexistent.They will cancel your appointment no matter what your condition is if youre late for 1 minute even though there was a storm that day when I had an appointment myself.It didn't matter to them that I was soaked completely and dripping rain water on the floor.Very very poor management. I stopped referring patients.

I have never seen such an in apt Radiology. I was sent by my GP to have an US Pelvic scan the technician waved her wand over my abdomen and within 10 minutes declared the scan was over. I had questioned her professionalism and I felt that Future Imaging was gouging Medicare. The technician treated me like I was invisible no communication, no alternative scans, no nothing and then I find out my scan was inconclusive so I’m forced to have another scan at a more reputable imaging centre. My GP was disgusted I was disgusted and May I suggest that you NEVER visit this imaging centre. I will be contacting the Health Minister. Shame Shame Shame

Overcrowded and dirty would best sum up this place.Not to mention rhe lack of customer service.Was asked to sit in waiting room and felt uncomfortable as it was overcrowded and the seats were filthy.The actual person that did the Ultrasound was very nice.

I came in for a CT scan and was already in a bad mood. However, Trinh and Jessica were super nice and took care of me very well. They made sure everything went smoothly and made me feel very comfortable. I hope anyone else who comes here gets looked after by them, I couldn't recommend them more.

Exceptional Service, but Parking Needs Improvement - 5 Stars for FMIG St AlbansRating: ⭐⭐⭐⭐⭐ (5/5)I recently visited FMIG St Albans for a laboratory test, and I must say that the staff who performed the test provided exceptional service. They were friendly, helpful, and made me feel at ease throughout the entire process. Their professionalism and expertise were truly commendable.However, I have to mention that the parking area left much to be desired. It felt like a dungeon, with dim lighting, dirtiness, and an overall sense of unease. It was not the most welcoming environment, and it definitely detracted from the overall experience.While I cannot fault the staff for this issue, I do believe that improvements could be made to enhance the parking facilities. A well-lit, clean, and secure parking area would greatly contribute to the overall positive impression of FMIG St Albans.Despite the parking situation, I am giving FMIG St Albans a 5-star rating because the quality of service I received from the staff was exceptional. I highly recommend their laboratory services and commend the friendly and helpful nature of the staff.Note: This review reflects my personal experience and opinions, and your own experience may vary.