Tommy Hilfiger

My last visit was very disappointedand I just want to mention that I totally understand the Covid restrictions however the staff need to understand how to respect the customer, it can't as Saturday afternoon and I went to fashion spree shopping and I was about entering Tomy,I couldn't notice any from the staff attending the entrance and try to get in, two of the staff yelled sorry just stay outside!! Totally understanding and then after one customer leaving the store then I try to get and I found one lady pointing with her hand to stay outside!!!!! Really I mentioned that I saw one person leaving the store so I thought it's ok to get in and then I just left the store with frustrating !!!!!!So disappointed.

Very intersting experience with alot of variety, i shop this place alot of time but staff is bit tired everytime i visit them.

Initially it was a good experience... however on the way out of the store the security sensor activated on a child I was with who was carrying the bag with his new clothes we had just paid for. The security guard grabbed the bag and without explanation told our 16yo to follow the other staff member.Treating a 16yo autistic boy who already has social anxiety the way they did was disgraceful. The security guard was abrupt and the whole experience caused unnecessary stress and anxiety.I let the store person know that I wasn't happy especially as we had done nothing wrong. I won't be returning to that particular store again.

Friendly staff and cool products :)

Bought few things last weekend , bought underwears, i picked Xl size by mistake instead of medium , bacause all the sizes were next to each other, i came back to exchange the size and was disappointed with a no. I didnt use them at all just opened the seal which was put back again.

Store is little small but quite organised. They’ve got most of the items as others store has. Staff are friendly and helpful. Due to size of store we are bumping into others as not enough rooms to move around and there’s lots of small tables for clothes. We ended up doing shopping for my wife. And myself. I couldn’t find size of jeans as I was after. Staffs was very helpful.

Poor customer service! Trying to blame thier mistake to the customer, did not even apologize. Train your staff properly to talk to the customer properly.I want to shop more but the way your staff talk to me, I don't recommend.

31.10.2022 4:00 PM visit. Five star goes to the excellent service provided by Simaima. This review is specific as it is unfair to give them a low rating for the bad behaviour of other staff who worked that shift.

I went here the other day and lily served me, she helped me find the best jacket that suited what I was looking for. She went out the back and searched for my size and was just so kind.