Australia Post - Seaford Business Centre

I'm not sure why but my parcel ended up here, a long way from my address, possibly due to the weight? Customer parking is almost non existent because this is a major distribution centre for working staff, not sure why it's a pickup location?A man served me, showed him the QR code from the app, wasn't interested in using the system. License please"

The service at the center itself is good, but my complaint lies with the driver(s) who now for a second time have not left a card after attempted delivery. In both cases I didn't even know there had been an attempted delivery until later when I happened to check the tracking # and it says Parcel at Seaford Business Centre". Secondly

After reading all of the poor reviews dating back to 2018, I'm not sure why this LPO is still running so poorly and why changes haven't been made. Serious improvements need to be made to this distribution center. Unfortunately I have my own negative experience to add. For the second time now I've had a parcel delivered to the wrong address when the correct adress is clearly labelled on the package? When I've gone to the LPO to pick it up, the driver hasn't dropped it back yet and I am given no estimation of when that might be, just a blunt 'i dont know- its not here' and staff have walked away from me mid conversation. Such poor customer service and I'm really not aure how the delivery person can't deliver to the right adress, if this wasn'ta a package that required a signiture, it would be lost. Visited twice today to try and retrieve my package and wasn't helped both times.

Australia post lost 3 parcels that I purchased from eBay,The last tracking update showed 1 of the parcels was in transit to Seaford,I went down to ask if I could pick it up they where rude and said it’s not here without even looking.Now 2 months has passed and no parcels they have more than likely stole them.You can’t tell me 3 parcels can disappear of the face of the earth!I will never use Australia post to send anything and will never make a purchase from someone using them.Beware every one you may never receive you items with Australia post!

Most pathetic excuse for a post officeTry getting your drivers to scan items upon pick up, its the reason i pay for tracking isnt it ? To be able to track my itemWhat a joke!

Would give minus stars if option was available . Fail to deliver and just place an attempted delivery card in letter box even though I was waiting at home for parcels. On the one occasion a delivery was made, the parcel was thrown over the gate almost hitting my bedroom window. Was found 3 days later in a garden bed in the rain. Customer service is way down the list on their priorities. Going by all the negative reviews on here and social media I'm far from surprised that people are fed up with them and rate them poorly. If you make a mistake and actually order something from them they will cancel your order and then tell you sorry but you can drive well out of your way to visit a store to buy the item that should have been delivered to you.

The staff are super nice here and I feel very sorry that they put up with people (customers) swearing at them a d verbally abusing them. You're doing a fantastic job.

After reading various reviews about this place I was definitely expecting something awful.However instead I found a busy activity with people doing their job and working through the queue as best as they could.They were matter of fact but they were getting the job done and friendly as well. Thank you .

Useless. They attempted delivery" without leaving a card. On multiple occasions. Sometimes they just take the " delivery" straight to a post office for pickup and you have to chase them up to find out where your parcel is to you can then arrange to go and pick it up yourself. Really leave you wondering what you pay Australia Post for since they they are so inconsistent in actually delivering anything. Just useless "service" from these clowns."

I'm constantly making complaints to Auspost about the parcel delivery to my address. Always the same thing, home at the time and they drop off a card and make no attempt to knock or ring the door bell. I'm sure the cards are written before they leave the depot. It's quicker and easier to just drop off a card than to wait a minute or 2 for the door to be answered and then go and fetch the parcel out of the van. Courier then doesn't take it to the nearest post office he takes it back to the Seaford Business Centre, convenient for him not for us. Truth be known the parcels are probably never put in the van in the first place.