Xtra care Removalists

Recently used Xtra Care Removalists to move from Warwick to Brisbane. Excellent service. David is very professional to deal with and Michael and Dale provided a fast and friendly service. Furniture was packed and transported carefully without incident. Thanks guys.

The guys damaged my bed (big scratch on the timber frame) damaged some walls and my staircase in the new house when moving our furniture in. I witnessed them do it and took photos straight away! I also had photos of what it was like before hand from my entry report I did. I then messaged David advising of the situation and the fact that I had paid in excess of $700 for their service and would appreciate them paying for the repairs that I would now have to make. I was advised that they did not cause the damage, to which I replied with the information above. David then advised he would provide me with compensation if I gave him a 5 star review. I completed the 5 star review and messsged David a screenshot and asked for my compensation to be made. I have messaged him multiple times now as I have still not received compensation and he is not responding to me. I am now out of pocket as I have had to pay for the repairs as well as the removalist service. I have since removed my 5 start review and replaced it with this review.

Excellent service, guys were great in taking care in packing and lifting, no damage to any of my furniture. A very big plus that they were able to pick up in evening after work at short notice within hours.

I had a very similar experience to Andrew below. Also an hour late with a small truck and no card payment as advised on quote. They took one hour off the fee to partially compensate for the extra trip after I put up a one star review (there was an email prior that was disregarded) but over $900 to move a 2 brm apartment from Ascot to Carina is not okay. It wasn't a packing job and everything was left in the garage, not taken to rooms, no furniture put together or anything. The time it took was excessive so the fee was too.

Recently used Xtra care Removalists to move from Toowong to Newstead.I was impressed by the level of professionalism from David over the phone and he even offered me some free boxes to help me pack my things.The two removalists were very friendly and had some great ideas for moving my furniture in a timely manner, as we had to use a lift at the destination. I have never seen such great Tetris skills in my life, well done guys!Would use again and highly recommend Xtra care Removalists if you are moving house in the Brisbane area.

Excellent service. Professional, organised, caring. Fantastic communication. Received 3 quotes and XtraCare was the best price. Highly recommended A+. 5***** Thank you.

Was quoted 1 price and told they didn't need to come and see what I had as they were sure it would all fit. On the day of the move they only just got it on the truck but I had to take all my picture frames etc as they wouldn't take them and then didn't offer me anything to wrap them in either. They broke my chest of drawers and won't call me back about replacing or fixing it. They also charged me $300+ more than they quoted me after assuring me it wouldn't be more than the original price. I've sent numerous emails and got a generic we'll look into it reply and that was 3 weeks ago and still nothing. The company is a disgrace I would highly advise looking elsewhere.

Fantasic service from start to finish. I would strongly recommend and would definitely use again for my next move. They were fast and friendly and made everything easy for me. Great price and great service :)

Good service but ended up taking extra money at the end of the trip, forgetting they had already taken a deposit. Have had a very difficult time in getting this money refunded. Requested a month ago and still haven't received anything.

From booking to completion of our move, Extra Care Removalist’s were awesome. Our two guys Leo Kleber and Alex were outstanding. As their name suggests “extra care” was taken when moving our belongings. I especially liked their friendly and happy nature. It was by far the best move we’ve ever had, (we’ve moved a lot) it was quick and easy. I cannot recommend this mob highly enough. I have already recommend to my friends. Thanks heaps guys, great job!