Westside BMW

Exceptional service! Michael Kang helped us secure a dream car within weeks when no one else in the country could find a vehicle. He was professional and courteous throughout the process and we never felt pressured.I’ve never been to a dealership where even the receptionist made you feel welcome and special, at Westside BMW, this is what you will get, guaranteed.Michael is the best car salesperson I’ve dealt with and if you are in the market for a BMW, ask for him by name. You will not be sorry.

Just bought a new X5 from Michael Kang and we have really enjoyed our interactions with Michael from the first phone call to delivery as well as post-delivery. It was really an enjoyable experience overall. His knowledge is second to none and his duty of care is superb. He's set the bar very high for car salespeople. I have no hesitation in recommending Michael to anyone who is looking for a new car. The quality of his service matches that of the quality of BMW engineering excellence.

Bought sight unseen through Westside BMW interstate. All my questions were answered promptly and in full. Service was impeccable and swift. Car arrived safely. Very satisfied would recommend Lincoln and the team at Westside for a quality vehicle and service.JD Perth WA

Just picked up our 2023 X1 and we could not be happier. Samantha and Xavier in sales made the experience outstanding from start to finish. Sam was so helpful and knowledgeable with excellent customer service.Our car took longer than expected to arrive, nonetheless, Sam was always providing updates about the progress of manufacturing and delivery and the rationale behind these delays.We live very close to Brisbane CBD but due to the fantastic customer service experience, we have decided that BMW Westside will be our preferred BMW dealer for our vehicles.

Bought my first ever car from Summer and she was so professional and friendly which made the first time buying process go smoothly. Thank you to Summer and the team for my new car! Will definitely come back for my next car.

I have purchased a number of vehicles through Westside BMW and also have had dealings with the service team, and always found them to be professional. I had the pleasure of dealing with Michael Kang on this occasion and found Michael to be very knowledgeable on all things BMW no matter what question was asked. He also knew I was very time poor so fast tracked by doing some research prior to our meeting and found me the perfect vehicle. Thank you again for making my new car purchase so seamless and I highly recommend Westside BMW

I have picked up the X7 M60i from Michael Kang last week and this was the 5th BMW we bought from Michael. As always he provided highest level of service to us just same with 11 years ago. I recommend Michael to be your first choice when buy any BMW.

What a contrast to an experience our friends experienced elsewhere buying a new car (not a BMW). Great product knowledge, but also importantly in times of quarantine delay etc, really great timely, reliable communication. If Michael says he’s going to check in next Thursday with an update, he does exactly that and has made it clear that he will continue to be available to respond to questions, even though we have now just collected our car, and I’m sure he will be. Craig was also great to deal with in some of the early stages. Thanks team!

I recently had the pleasure of visiting Westside BMW for my 2021 X3 45,000km servicing and was absolutely blown away by their top-notch service. My primary point of contact was Karl, a service representative who was nothing short of fantastic. His professionalism, dedication, and understanding were second to none. He ensured my every query was addressed promptly, making the entire process smooth and stress-free.The true brilliance of the team shone when they addressed a persistent noise issue with my vehicle. Though I didn't catch the name of the technician, I cannot stress enough how incredible their work was. Not only did they meticulously identify and solve the issue, but they also returned my car in a pristine state, which is a testament to their attention to detail and commitment to service excellence.Having experienced BMW services in Brisbane, Melbourne, and Gold Coast, I can confidently say that none can match the level of service I received at Westside BMW. The service representatives at these locations lacked the knowledge and customer-oriented approach that Karl demonstrated. The technicians seemed less experienced, and the repairs were often subpar, leaving lingering issues with my vehicle. I was left feeling frustrated and dissatisfied. Their team truly goes the extra mile, providing an exceptional customer experience that is head and shoulders above the rest.To anyone seeking a trustworthy and high-quality service for their BMW, look no further than Westside BMW. Your BMW will be in the best hands possible. Kudos to Karl and the entire team!

Bought my car from them in November 2015, and I thought that I have now dealt with them long enough to create an informed opinion of the service provided. Of course, the car has been excellent, but the service has been better than that. Karl in the service department has been outstanding, and likewise has Karen. The team at Westside has consistently exceeded expectations.