Cass Brothers

Hopeless, rude and lazy - go somewhere else unless you want constant delivery of incorrect orders, rude staff and sales where once they take your money, they don't care. Cass Brothers turns the tables when they make a mistake - Carl Screpis as a sales person is rude and palms off errors. Full of excuses.

Thanks to Agnes Kovacs from Cass Brothers PETERSHAM. Purchased all our plumbing needs for our new build. The service and expertise and the 'point in the right direction' for lasting quality products was excellent. Thank you Agnes for your time, your knowledge and expertise in chasing up items, your work ethic is 10/10. Cass Brothers has a great range on the floor show room which made selection easy and all staff were friendly and happy to help.Thank you Agnes for very good work!Best regards Jim & Karen Perry

I have been a customer of Cass Bros on and off for many years. I was out to order a brand new product on the market - Stiebel Eltron CK20 Premium wall mounted room heater. I had been dealing with the representative for Stiebel Eltron in NSW and he recommended I talk to Cass Bros. That representative requested that Cass Bros contact me, and I had a call from Sally at Cass Bros last week to advise a price for two units. I said to Sally I wanted to check the price and would get back to her this week. This morning, Thursday, I phoned Sally to advise I can't get a better price and ordered the units. All done over the phone and email receipt received by me. Talk to Sally if you want friendly, efficient, service. Thanks Sally. Regards, Colin.

Spent about 40 minutes looking at sinks, filter systems, and taps.4-5 people chatting behind the service desk. One person came close to me but as I approached her she said I just need a coffee, got hot water from a tap and left. As I approached another salesman he ignored me, turned and walked away. Not buying anything from them with their attitude.

Agnes was very helpful and knows her products well, it was a pleasure dealing with her, thanks Agnes for all your help. Cass Bros. have a great range in their showroom at great prices, everybody there is friendly and helpful. Highly recommended to any home renovators or tradesmen.

We are recently renovating our house and need to purchase bathroom ware and kitchen ware, we are very grateful for the professional and efficient service from Cass Brothers. Agnes is very knowledgeable about all the products with many details involved. She always provides excellent suggestions based on our family's needs. The quotes and email responses are very prompt, making the process efficient.

I am renovating my bathroom and kitchen and appreciated the help I received from Carl and Alexander from Cass Bros. Both were very knowledgeable and certainly patient when I found decision making a challenge with the great selection of tap-ware. I would recommend Cass Bros for all tap-ware needs in the future. Thank you to the great staff.

My wife and i went in today to enquire about a water filtration system for our Kitchen the service we received was amazing they were very knowledgeable and explained all the different systems we were very happy with our purchase we will be returning customers thank you Cass bros

I needed to order a quantity of PC items for my new bathroom, and Agnes could not possibly have been more helpful, making helpful suggestions and also volunteering discounted prices where she could. Deliveries all arrived in good time. I could not have been more pleased or impressed.

Anges was amazing. Best service and advice one could wish for when renovating a bathroom. Such a confusing exercise made easy. Thank you Cass Brothers.