Disaster Master

Bad communication, unprofessional management, extremely over-priced for the quality of work, didn't use any specialized equipment for a job that absolutely required it, never even finished the job - Got about halfway through and never showed up again to finish. Stuffed us around with dates and times that were locked in months in advance, I could go on and on but you get the picture.

In very difficult circumstances for myself and my family, we found ourselves in another state needing to organise trauma cleaning at a family member's deceased estate. Despite being located a couple of hours away, Disaster Master were there the same day to provide us a quote and advice on what services would actually be required. They were honest and straight forward and kind. When we requested that they provide their services at short notice, they moved rosters around and made it happen for us. It was a time of sadness and grieving for my family, and this team made us feel so cared about. They treated our family members belongings and property with respect, they kept us informed every step of the way, they were positive and upbeat, yet respectful and caring. I could not recommend these guys enough. We hugged on the last day - sure they did a brilliant cleaning job, and went above and beyond with all of our requests, but the hug was because they have such a knack of forming a bond with their customers. These people are true angels. Gosh they made our tough time that bit easier. I have complete trust in their service. You won't be disappointed.

Disaster flooding sorted quickly