Ray White AKG

I will try not to go on for too long as long reviews don't get noticed much on google usually. But to say the service I received from Leisa was extraordinary would be an understatement. When we first applied for a property to rent in 2019, we had been royally messed over by the previous owner in a different real estate so we were stressed about what to do and where to go. After searching through over 75 properties, we finally found one belonging to this agency. We were greeted by Mercy at reception and treated with compassion as we were over it, flustered and nervous. And to be treated so kindly on a Saturday was astonishing! By Monday lunchtime, I had received a call back from Leisa introducing herself and suddenly became my new best friend just by guiding us through the process of joining the Ray White family. I'll be honest, with my previous experiences in the industry, I was a bit nervous about being through Ray White but this particular branch has always attempted to leap above and beyond my expectations. Unfortunately, the owner of his house became almost as obnoxious as the ones in the past, and usually that means the real estate treats you like a second-class citizen. But not with Leisa & Jenaya, they fought for us every step of the way whilst being fair to their rights on behalf of the owner and even when the news wasn't always great for us, again they showed compassion and kindness. If I ever needed a follow up on a tradie not calling up for a booking, Leisa would have it sorted within an hour. If i needed to leave a message without bothering her, Mercy would have it organised. If I needed to have a vent about the owner whilst getting things sorted, Jenaya would go out of her way to hear me out. The point is, just because we are tenants renting, we shouldn't ever feel like cattle or less important. With Leisa @ Ray White AKG, they make you feel like part of the family, something I will always appreciate, and one I will never forget.

Professional and caring. Emma cares and is very professional, she adds that personal touch. Having her around takes the stress out of the whole process. She was always early for the open homes. up beat and ready to lend a helping hand. She had creativity ideas and didn't need to be asked to do anything. She is always one step ahead. Thanks so much Emma!

If Emma Walter is the standard by which others at Ray White go by, then any of their customers will be well served.

It's been an absolute pleasure dealing with Leisa over the past 5 years. Her ability to select amazing tenants, detailed communication and fast service when coordinating maintenance has been second to none. I highly recommend Ray White AKG Eight Mile Plains!

A shout out to Leisa Barry (Ray White AKG) for her dedication and great property management service. Thank you Leisa.

Roxanne is an absolute pleasure to deal with, Thankyou. Highly recommend Roxanne, from the very beginning her communication was faultless to the settlement which was smooth sailing.She answered any questions we asked straight away, and she was a pleasure to deal with. Would not hesitate to buy another property from Roxanne. Thankyou !

Wouldn't trust my property with anyone else! It's clear that the property management team (Jenaya in my case) truly care about the owners and tenants alike and do everything possible to meet the needs of both. Achieving this balance is notoriously difficult, but they (she) never fails to impress. 5 stars don't even approach my level of gratitude, hence the verbose review. Keep doing what you're doing!

Outstanding Service, Great Communication. Emma went above and beyond for the sale of our property. Whatever challenge or bump in the road was thrown at us, she dealt with it and provided updates to us regularly.She managed a tenant, property manager, many open homes, auctioneer, multiple offers, negotiations, delays in going unconditional and the entire time kept us in the loop.We thoroughly enjoyed working with Emma. She brings a warm and fun vibe while maintaining the utmost professionalism.

Can safely say as a tenant Leisa and the rental crew are amazing! I know at times it can be tough between tenants and real estate agents but these guys are just great, their integrity is certainly a rare find in the industry and I just can't thank them enough for making my rental experience so pleasant. Thank you again guys!

Very͏ Good ServiceThis real estate was managing our investment property for many years and also sold the house for us. The sale of the house went smoothly with great communication between Paul, his office & us. Would use them again if situation arose.