Opposite Lock Mornington

Put a deposit down on a piak bull bar back in September. Didn't get one phone call for an update on the whereabouts if the bar was in Australia or overseas. I kept calling and was promised every month and if I didn't call to ask, I would've been sitting here until my 2021 isuzu turned into a classic car. I was also told by Tony that Jo was going to go on the other line to talk and I was put on hold for 20mins and when I hung up to call back Jo had absolutely no clue that I was put on hold. This was a very bad experience and a big waste of time.

I had a Piak Elite bar and side steps fitted at Mornington Opposite Lock and they did an excellent job. A really great installation and I have no complaints.

Just picked up the rig and wanted to shout these guys out. Absolutely would not hesitate to recommend them to anyone. Communication and professionalism 10Also fitment is perfect. Thanks again guys

Came in today for help with my caravan jockey wheel pin thing. Honestly did not know what I needed to fix it. Found out the part I need isn't sold alone so your very nice staff member helped me come up with an idea for a solution and diy pin from bunnings. He was fantastic and saved me a lot of stress. Thank you so much to the guy working today 27/12 at around 5pm. You're a legend!

They have ordered the parts that I need for Ranger. Both the owners are very polite and helpful.

Great up front and all down hill from there. Picked up vehicle with bad fit up of products. Winch control box wiring unprofessional, paid for warn products and they swapped out fairlead, which I waited over 6 months for replacement that never came. Had bullbar fitted, which they cut the inner guards 300mm short exposing all the wiring to the lights, when questioned was told it was to provide access to wiring( and lots of mud )Had suspension fitted, drove away and later discovered a bolt almost out of the bottom end of the shocker, took to my own mechanic to discover another 4 loose. The state of the workshop is an example of their work. Unfortunately I won’t be able to support local through this store.

Have had two Rhino racks installed on two seperate 4wd's, both times scratches were inflicted around the roof area, on the second time I said something and was initially rejected then told they would have someone polish the scratches and try and remove, never happened and still have the scratches. Opposite Lock/Autobarn Mornington have lost any of my future business.

My wife had an issue with her towball not coming off and had to try to get it removed as she needed to put a bike rack on the car for a holiday the next day. The team here were so helpful (unlike other locations) and took the towball off, took it out the back and were able to remove it for us. Their customer service was excellent and they were so kind they wouldn't even accept any payment. Great customer service and we were very appreciative.

We are thrilled with the purchase and installation of a new UHF radio and MSA extension mirrors. We’ve had excellent advice and service from the team at Mornington and have no hesitation in recommending them.

Friendly, great advice and top service. What more can I say? Thanks Jo and the team - love my new tow bar