B&D Garage Doors Melbourne

They were unable to organise themselves to come out for a quote. Called admin to inform them about the no show. The technician was notified to contact me but never called.I find it highly disrespectful that my time was wasted. Will be looking elsewhere.

Jo saved me lots of money as I needed a new button for my garage door and was going to be charged plenty from another business. JO put up with me from start to finish and was very pleasant this lady should get a pay rise. I asked to speak to her boss and Diana was just as pleasant so if you have the power give both these ladies a pay rise. however give jo more she has great customer service skills and should be paid for it.

Was very easy to contact B&D doors for a first time service at my home. Good communications and they were flexible with working around my work schedule. They arrived on time and work was finished in the allocated time. Works done were explained to me and also instructions on how to maintain the system as well . Very happy with my experience with B&D doors . I would highly recommend them . Karen Lilydale

My door lifter was not working. B&D arranged a service call. The technicians quickly identified the problem and fixed it. Now my door lifted is running like new. I will definitely be getting B&D back in two years to do my next service.

I want to thank Resh and Kathy from B&D for organising the supply and installation of the new tilt panel door. The quotation and sales process were quick and easy, and the supply and installation were organised and coordinated, to make the customer experience a very enjoyable and trouble-free process. The door and motor are high-quality products and is operating as expected, delivering a value for money outcome.

Jack from B&D service department did an outstanding job!From the moment he contacted me via phone to arrange an appointment time to the time he finished installating a new motor he was polite and courteous, worked hard and competently and he did the job quickly.He also took time at the end to set up and explain the use of the remote control.I was very happy with the service, products and price.

I had a fantastic experience with B&D Garage Doors. I had a large issue with my garage door, had tried many different ways to fix it (including dealing with other companies) and no one was able to help me. Then I called B&D and was on hold barely 30 seconds before a professional and friendly man, named Naz, answered my call and immediately knew how to fix my issue. Only a few minutes later my garage door was completely functional and fixed. I was really impressed with the service I received and I highly recommend anyone who needs assistance with their garage door repairs, contact B&D!

I had a problem with my B & D remote hub after a short power failure. I tried to fix/reset the system without any luck and was getting very stressed. So I decided to contact B & D technical department via phone. I spoke to Jo who was extremely polite and very helpful and also said that she will alleviate any stress that I had. Jo walked me through the whole resetting process very easy and precisely. Jo was so knowledgeable with the system and answered all my questions with professionalism. I would like to thank Jo for her help, she's a jem. Cheers

We moved into our home in March 2021, the garage door was banging and shaking whenever it was operated. You could hear it from our main bedroom, and feel the walls shaking. I constantly called them to come out and look at the issue. Spoke to [Name Removed] on the 8/6/21 and nothing, then [Name Removed] on the 6/7/21, and still nothing. Then they finally sent a technician out and he heard the banging and shaking. He just gave it a quick service and that was it. It was still not right so I called them again to fix the issue. In the meantime my wife came home and opened the door and while it was opening a ladder fell and damaged her car. B&D have since told me that they will not repair our vehicle since the technician did witness any banging or shaking of the door. I am totally amazed at the response as this is why they were called out, to fix the noise issue. I will continue to make my complaint heard as this is totally unacceptable.

My first contact was by phone and I didn't know whether I needed a 'service and repair' or a new garage door. Joanne was able to talk me through detailing the problem and it was abundantly clear that I needed a new door. I had total confidence in her advice - so a new door it will be,