Mister Minit Karingal Hub Frankston

Awesome service had an issue with stretching my sons shoes as the heel was very firm and rubbed his heel. The man fixed them and now my son is happy to wear these shoes. Great value and obviously knowledgeable in the shoe repair trade.

Wish I had of looked at the reviews before I paid for some engraving. Not the best work to be honest.Thanks for reply but not sure any satisfaction guarantee or help line can assist in correcting the engraving. At best I get a credit for the engraving but not for the $300 I spent on the pendant that can’t be returned.

Hopeless. At first I thought they'd be great. Polite friendly staff. Was told 3 days to replace zip on a boot. Then told another 1 day. Then another 2 days. Then said they would call me. Can't call them as their phone doesn't work so have to go in every time to follow up. Waited another week, no call. Went in, was told oh you didn't come in to pick them up"

Dropped a pair of shoes in on Sunday afternoon that needed the heels replaced. Told him I’d come back the following day at lunch time. Arrived lunch time Monday, shoes still not done. He asked how long I’d be here for, I told him I’d come back later that afternoon. Came back at 5pm, shoes still not done. Said he’d been really busy but both times I approached the desk he was sitting there on his phone. Had to wait 30 minutes while he fixed them on the spot. Not even an apology and still charged me full price. I will not be returning.

Very poor tried to organise gate remote replacement on two occasions left all my info told they’d ring me next day, I waited a week then went back he couldn’t find my details then after 15 min waiting told me he couldn’t help. I have since sourced one within a day that was quick and easy no with no bs.

Took in a pair of my favourite suede boots as the heels needed fixing. The older European man who served me was just amazing.We discussed what I needed and ended up adding new soles as well as I love my boots and want them to last.Service was wonderful, the job was expertly done and they were ready on the day we discussed them being ready.!Highly recommended!

26/11/21 about 1220. Brought my garage remote as it was not working. Gave to the man asked him to check what is the problem. He said give him a minute. I decided to give me sometime and went to buy some groceries. Returned after 15 min and he was drinking tea. He saw me and only then started to work on my remote. He changed the battery which I had changed before this and it was still not working, and he just wiped the motherboard with a tissue. Then came to me and asked me if I wanted to buy another remote for 50 dollars. I said if my remote is working I don’t want to buy a new one. He then charged me 24.95 dollars. I said what was the problem, he said battery. He charged me 24.95 to change the battery! That is exorbitant. Very poor communication, customer service.

My partner took my watch in for a new battery and when it was returned the clasp was broken. Took it back giving them the opportunity to fix it and it’s worse. My partner was told it might need a new one even though it was perfect before dropping off. Recommend for key cutting only.

My daughter dropped off a pair of boots to be re soled.That was on a Saturday..She said she would be back the following Saturday as there was no rush..So he had them for a week..!!So the following Saturday arrives and I go to collect the boots that he has had for a week, and he hasn’t even started on them..Is he serious….??This is not the first time I have had problems with this Mister Mint, but it is now definitely the last time we will ever use or recommend this business..

Emilo can fix anything, I've been going to him for years with bags, shoes, favourite belts and keys I can use with disabled hands. Prolonged use of all my favourite things, helped the planet and saved lots of money repairing things. Thanks heaps your awesome