Hairhouse Epping

Would just like to say a HUGE thank you to Lauren and Christina for all their help. They both went above and beyond to help me. Absolutely FABULOUS customer service from both lovely ladies. These ladies were both so professional and friendly. Your boss is extremely lucky to have not just 1 but 2 fantastic employees. Keep up the great job ladies and stay as fabulous are you both are.

I have shopped here several times and seem to always bag a bargain. On top of the great prices the team have been really helpful in the past.Most recently, my niece had her hair upstyled for her graduation and it looked gorgeous.Will definitely be back in the future to utilise the services and buy more product.

Always love coming here. The ladies that color and cut my hair know their stuff. Totally recommend

My daughter went in for a haircut. She came home crying. It was nothing like she asked for. She was so disappointed. I located my old hairdresser ( who has moved over an hour away) to fix the mess. I’d give it a big miss.

My daughter had a decent experience getting her ears pierced. It was professional but getting the second ear pierced became a bit challenging as the kid got scared (which is though obvious).

Worst experience with this store!I was recommended a hair product by a staff member, which upon using wasn’t helpful so i rang the store and the staff member asked me to come in with the product and they will refund my money backAs i have a 4 month old baby, it was very inconvenient for me to go to the store, somehow i managed to go to the store and the another staff member ( who met me the day i went to the store) refused to refund the money !!I confirmed over the call first then i went there!!Very disappointing!!!!

So after an year of growth, recently I had my hair cut done here. I thought it’ll give my hair a nice shape as I had a lot of new hair growth but this was the most TERRIBLE experience in my life. The blonde girl (not oliveira) cut my hair, clearly not knowing what she was doing. Showed as if she’s an expert. Gave me the worst possible blow wave (honestly my child can do a better job than that) she only combed my hair with a roller brush and blew heat on it. Told me this is a curl, I couldn’t cry or laugh and silently contemplated my decision to come here! Now I have hair with so many fly aways, no layers but hey I have hair chopped hair here and there. My hair look like an abandoned nest! Haircut -100/10, blowdry, -10/100 , hair dye 4/10DONT GO THERE!!!

got my nose pierced and on the second morning the piercing fell down the drain while cleansing my face, I called them up asking if I could possibly get another stud to replace the one that was clearly not placed properly, they told me they cannot do anything about it because they give care instructions after they pierce. Mind you the piercer hadn’t told me any instructions on what to do she hadn’t given me any information all she had asked was if I wanted to buy the spray and hadn’t even told me the slightest info on how often to even use the spray. It was my first time getting a nose piercing done and I payed $85 just to get a secure piercing that doesn’t fall off.Absolutely do not recommend, no instructions or information was given, I was left clueless, worried and upset nothing could be done when I payed extra for the ‘better’ stud

I really don't appreciate the staff standing over my shoulder and following me around the store like they thought I would steal something. (I work in retail too, I get it, trust me - everyone is suspicious) but Jesus stand back and let your customers shop in peace. I will not be returning because they honestly made me feel like a criminal :/