Sage Hotel Melbourne Ringwood

Starting from the beginning.Booking a room was a disorganised nightmare. We were suppose to book on a wedding block with a set price. The price changed multiple times. Half the team had no idea where to find or apply a reservation to the room block and when we finally got through via email, the checkout day and guest names were wrong. Despite having it spelt out in the email.Thankfully that was fixed in person.The stay was decent once that was sorted, although the rooms are small they are laid out well. However like most hotels, the king bed is 2 singles pushed together, which is fine if the hotel has the appropriate topper. This one did not. There was a cliff down the middle of the bed that could not be ignored.But wait, there's more. After declining having the room turned over the first two nights, we went out and it was done while we weren't there. Which at first was a nice feeling. Until I realised that my very new and expensive eyeliner that was left on the bathroom sink got stolen. Not wanting to believe this was the case, my partner and I went through everything but it was hard to ignore that it was obviously taken from the line of makeup I'd placed out. But don't worry, management spoke to them".You'd get better service from a motor-inn on the side of the road. I strongly recommend saving the headache."

Just wrapped our 5th visit.Rooms are always clean and accommodating, staff is warm and approachable throughout all the hotel sectors.Parking is extremely affordableRestaurant cooks up delicious options and affordable pricing tooOur bookings usually vary from $150 to $220 per night, and no other place manages to provide a similar value, and we tried many locations :)If you need a quick getaway, this location is HIGHLY recommended.Gym is a bit disappointing and could be invested in a bit more :/

Clean and modern, we had a comfortable stay. Staff were efficient and knew their work. Good tariff and upgrades available if you book through the hotel. We would happily stay again.

We love staying at Sage Ringwood. We would like to especially commend Adrian at the front desk who caters to our needs with detail and is always very welcoming; Merrill in the restaurant who is a friendly and very capable manager and Hayley in the restaurant who serves us so well. Staff like this help to make this a wonderful home away from home.

We weren't impressed by Sage Ringwood. The staff members weren't friendly or welcoming. We would walk past them and they wouldn't even bother to acknowledge us or smile. The bar also closed quite abruptly at just before 930pm on a Saturday night. As we were ordering our first round of drinks at about 925pm, he said these would be the last drinks. We asked if we could purchase more drinks now seeing as that was the case and he said no. Why advertise that the bar is open until 11pm on Google and close before 930pm on a Saturday night? What hotel does this? In addition, we were not given an upgraded room even though we booked a package which said we would get the upgraded room subject to availability. Well there were at least 5 rooms showing available online so this really disappointed us. In addition, I also had a bad sleep and woke up in pain due to the super high pillows. The rooms also had no windows that could open so if you went fresh air, I would avoid.

First time staying in a hotel attached to a shopping centre. I like the concept of it if it's over the weekend, but during the week I'm not sure since the centre closes at 530 most days and there's not much to do otherwise. I luckily stayed a week before Christmas so there was late night shopping every day.The hotel itself was really good, I personally wasn't a fan of the pillows and I tried a few.

Stayed here recently on a trip to Melbourne. Fabulous hotel with great amenities and staff. Eastland shopping centre great for shopping and food options. Will be back on next trip

We had dinner at Sage Hotel and the service was excellent. Our waiter Daniel went far & beyond. Made our night easy with our dietary requirements. All 5 of us will be back

Great location, shopping centre below makes longer stays easy. Excellent co working facilities in the hotel but no lunch service??? Not even the bar menu. Very odd. Rooms spacious and new as it would appear are the staff: they're attentive but just don't have the polish and experience. Will stay again.

I have stayed here about 4 or 5 times over the past several months. Modern, clean, access to Public Transport and the Mall. The service has consistently been great. Adrian really looks after his patrons, and goes above and beyond. Even helped me find nearby restaurants for a special occasion. The girl who consistently checks me in around 8pm-10pm at night is friendly and quick to check me in and makes me feel looked after. There is also a hardworking guy who manages the late night shift constantly maintaining the surrounds. Only feedback is some customers leave markings on the wall or tiles (skid type marks). It would just be nice if these were cleaned up. Only seen this issue on this particular occasion. Room 924. Look forward to coming back in a few months.