PACK & SEND Balmain

Fantastic group of people to work with. Nothing is to much trouble to find solutions to ship a large valuable painting from Australia to me in the UK.Best wishes and I will always use your services,Alan

Great service and support from the Balmain crew.. they handled my art work with the care it deserved and it arrived well packed and within 2 days of collection. Their pricing is reasonable considering the effort they went to secure the piece. I highly recommend Balmain Pack and Send and I will be using their services again.

AWFUL CUSTOMER SERVICE.I'm really surprised at all the 5 star positive reviews for the Balmain Branch. We sent 3 large boxes from a Melbourne branch, and they arrived at the Balmain store a day earlier than we asked them to arrive (and it cost over $400). The Balmain staff called and demanded we come right now, they were not going to hold them overnight. In fact, they refused to even bring them inside their shop.So they left our boxes of irreplacement handmade Christmas decor (for an event) on the street unsupervised. See the photos. I would not recommend sending anything valuable or irreplaceable to Balmain and after trusting Pack and Send, I'll rethink that too after this awful, stressful experience. The staff were so unpleasant and rude, there's just no need to treat people with such disrespect.We had to scrable to get them, it was so stressful, trying to arrange a van to pick them up early (extra cost, stress and time) knowing our valuables were just sitting there on the street. We got our boxes, but so could anyone else have! No one was around when we managed to pick them up, we just took them, no ID, no checking. We literally just took them off the street.  That is the opposite of good service.Response to your response: there was plenty of room in the store. We offered to bring them in (while we went to sort out transport). They wouldn't let us bring them in.

Hi Des and teamMy packaged arrived today. Thank you for your fantastic service. Packaging of the Old Country Roses Tureen dish by the Balmain team was brilliant, pretty much impossible for it to break in transit. Pack and Send will be my go to from now on. Brilliant you also offer a pick up service, so handy as the lady I was purchasing from doesn’t drive. If it wasn’t for you I couldn’t have bought it to add to my collection.RegardsNatalie

The fragile resine figure survived the long journey from Sydney to Germany perfectly.Thank you for the safe packaging, prompt shipping and professional handling!

I recently used this service for my purchase from an Australian auction house. The item I purchased was a framed picture and I was so happy with the service I received. The payment process was straightforward. This was something I did not encounter with the auction house itself. The parcel also arrived extremely well packed with its precious cargo intact. It was a leap of faith to expect the framed picture to arrive from Australia to the UK without any damage. I am so delighted that there were no issues at all. Great service and very nice company to deal with.

I cannot recommend Pack & Send Balmain highly enough! I contacted them regarding a shipment of artworks to California and Des was incredibly helpful and went above and beyond to assist me every step of the way. The quote was extremely reasonable and the artworks were packed very securely (which was my biggest concern because the artworks were in glass frames). They arrived quickly and the entire shipment was seamless. Thank you so much to Des and the team - I will most definitely work with you again at the next opportunity!

I recently sent artwork to Europe with them and had a great experience. They handled it with care and it arrived on time in excellent condition.

Good communication, reasonable prices, and excellent packing service.Really appreciate the careful packaging of the delicate native copper and pyromorphite specimens - they arrived intact.Thanks