Gerry Smith & Co

I feel extremely grateful to Andrew from Gerry Smith & Co for making what I thought was going to be a stressful move from Adelaide to Horsham so smooth and easy. From the inspection to the signing process, everything was set in place in the one weekend so I didn’t have to keep coming and going. Now that I’m here, the service continues to be friendly, approachable and professional. Thanks Andrew!

Was not happy with the service I got at the front desk won't be be going back.

Highly impressed with the service I have received from Gerry and Andrew. I called 3 other real estate agents for an appraisal and Gerry was not only polite and friendly, he also had the appraisal back to me in a matter of hours. Thank you for your assistance!

I would like to thank Jade and the team at Gerry Smith for the excellent service I receive with my rental property. Living in WA I rely on the staff to inform me of any problems, maintenance etc. They always do this promptly and are keen to help in any way possible. I receive an extensive list of photographs and feel I receive excellent service. Thank you Gerry Smith staff.

Very helpful staff they addresses my questions

The property management team isn't professional or up to the job of managing any property they allow landlord's to provide inadequate repairs and maintenance

Gerry Smith Real Estate have been a real delight to work with, all of the staff and team are very professional and they know how to sell your house and if you have the patience they get the right buyer to get you a reasonable at the time of sale.

This agency manages 2 of my rental properties. I had just found out no routine inspection was done on one property for over 14 months and the other not done for over 8 months.Part of their core service to me is to manage the rent and inspect my properties every 6 months. Gerry Smith seems to be okay that my properties had been neglected by his company. He is willing to accept my full monthly management fees despite not doing a complete service. I wonder if other landlords are experiencing the same lack of service? I had sent Gerry an email for an explanation about his company's lack of service and I hadn't received a response yet. This isn't the first time that I hadn't had my emails responded to smartly. The mission statement on his website does not depict the service I received.8/6/2020 - Seems like Glenda is getting the service that I expected to get from Gerry Smith & Co. Living in Melbourne I expected them to look after my properties. Both my properties were not being inspected, Gerry Smith and Co was being paid for a service I did not receive and I have not received a reply from Gerry Smith to an email I sent over 3 weeks ago.

We rented with them for 2 years. Found them professional, helpful, friendly & unobtrusive. Very approachable.

Highly recommend this estate agency extremely polite and helpful always available to assist with any inquiries, many thanks to Peter Crafter for making this sale easy for us . GREAT JOB PETER