Shell Coles Express Dural

I have found the staff unhelpful and rude on the several occasions I hace had to use this establishment

I am always so happy with the friendly customer service you receive. The petrol is a little bit dearer then some of the other service stations but I am prepared to pay the difference to have helpful and friendly nice staff. Keep up the good work guys. You are far out shining the local competition.

Nice clean petrol station.

Does alright for a sausage roll and coffee, staff are great people

Pretty average had what I needed but toilet is filthy

I bough a few items at this shop a few days ago and when I came home one item was damaged. The guy in the store was really helpful but said I had to contact his manager as they weren't allowed to reimburse the $20although I had the receipt. When I call the store manager he is really rude on the phone and tells me once the goods leave my store it's no longer my problem" and that he would certainly not reimburse me as it would mean him losing money. I've been using this petrol station for ages and would have spent thousands of dollars there over the years. I will never put my foot at that place again and wrote this to share my horrible experience with others. There are another service station up the road more worthy people's business."

Good, clean petrol station, affordable great coffee, hot food, sandwiches & also public amenities available!

Twice a week I'm in here for coffee, it's my go to for servo coffee. The staff are always courteous and polite and nothing's ever a chore........excuse me mate....milk's run out/grinder drawer needs emptying/ need lids etc etc. Haven't seen some of the regulars for a while but bumped into one (D) in the Rouse Hill station....good bloke!"

Staff is so polite and very helpful, petrol station also very clean and tidy, love to go thr always