HaggleCo

Always so helpful when we are looking for a great deal for our clients. Great value

Must place to go for furniture shopping. Staff are friendly and knowledgeable. Variety of prices to accommodate all classes of people

Customer service was fantastic, made our lives so much easier. We needed a couch ASAP for our first home and it was so easy to organise and was done incredibly quick. The staff were friendly and very helpful. The product itself is also fantastic. This was our first couch and we couldn't be happier. Definitely going to this store again for other furniture we may need in the future.

I purchased a Luxury Hotel queen mattress which i had delivered two days later. The sales girl was extremely helpful and I was also very happy with the 2 delivery drivers, both courteous and professional. I have been using my new mattress for the past three weeks and my back aches are a thing of the past.

I wish I could give 0 stars! I purchased a modular lounge last year, the purchase price was $1300 which was what I could afford at the time. Over the past year, there has been 2 major manufacturing faults. 1. There are currently about 4 springs broken 2. The arm rest which goes down has 2 cup holders that fall out every time I open it, which has happened ever since I bought the lounge. Australian consumer law states that all furniture sold in Australia is covered by a twelve-month manufacturer’s warranty. Any issues that may arise during this time frame that are caused by a manufacturing fault are able to be repaired or replaced under these terms.I contacted Haggle Co to claim under Warranty, so they sent an assessor to have a look at the lounge, when the assessor came to look at the lounge he said in his own words 'you get what you paid for!' After his visit I received a letter from Haggle Co stating that to have the lounge properly assessed I would need to have it professionally cleaned before I have another proper assessment which I did. It was $165 to have professionally cleaned. The 2nd assessment was done after that and the same assessor said that there were no broken springs and that it was just the seat cushions. When we sit on the lounge, you can actually feel the springs digging into you. I then received another letter from Haggle Co trying to blame the wear and tear of the couch on my cat which weighs about 2 kg and they can not do anything about it. I am so disappointed with the customer service I received and the quality of the lounge. I thought I was doing the right thing by supporting a local business and feel as though they do not care at all about their customers or the products they are selling. I would not recommend this business and will never purchase anything from them ever again!

Worst customer service I have ever received or lack of . Order a lounge back in early September to be told it would arrive in approx two weeks . The date of arrive come and went so I rang to see when deliver would be only to be told they haven’t started to even make the lounge and it would be another 6 weeks . Fast forward another 6 weeks rang again and they said they where waiting for it to arrive and it would be another 2 weeks. it didn’t arrive again and it would be delivered on the 21st of December . Rang again today to be told it’s waiting in a warehouse somewhere in australia and if I don’t hear from them in the new year the would offer be a full refund .

About two weeks ago, I ordered a carpet, and I went to pick up my order on Saturday. After paying in full, I noticed that the edges of the carpet were torn. I asked them to investigate the problem and replace it if possible, but unfortunately they were not willing to replace it or return the money, and I was met with a very rude attitude from the management, who said that in case of canceling the order, I have to pay a fee for canceling the order. In the event that I noticed the carpet was torn before taking the order out of the store, I politely asked the management to replace my order with a flawless sample. I am very dissatisfied with the attitude of the staff and the quality of the work, that's why I recommend that you buy from a reputable store if possible, or open the carpet before buying and be sure of the quality of the work.

Went to Haggle Co Woodville today as the wife wanted to buy a new rug, we were greeted by Sharon on arrival and she went the extra mile to help us out and Sharon was extremely patient with us as we could not make up our minds. In the end we found our rug and even purchased a coffee table aswell. Due to Sharon being very helpful and had great knowledge of everything we will be back. Thanks Sharon for a very entertaining and enjoyable shopping experience.

Went to buy a rug I saw online. Old guy served me who was absolutely useless! I ask to see this particular rug and his response was we have 3000 rugs on display, I kept repeating I was looking for this particular rug and he just kept repeating we have 3000 rugs. I asked why it shows online 17 available online, he just told me to order it online then. I came into the store to see it in person. Lost my business.

The team at Haggle Co were extremely friendly and patient. They took time to get to know what style of furniture we wanted and gave us an amazing deal. Delivery was on time and the furniture was very good quality especially for the price. I would definitely recommend checking out this place, I personally found it very good value for money.