AustStar Motors

My car had a clunking noise in the rear right wheel arch area. For the past 5 months the noise became more constant and louder but could not be diagnosed and repaired by a few workshops. David at AustStar was very friendly and very knowledgeable. His diagnostic was efficient, and he explained diagnostic method, potential cause clearly to me with confidence. The repair work was then scheduled in quickly with parts ordered. On the day of repair, David's communication was prompt and transparent. Repair price was fair and very comparable to other workshops. The issue was fixed in a single attempt at AustStar. I will surely bring my car for future service that I have more confidence in AustStar than Mercedes workshop.

Theo and his team serviced my 1998 Mercedes E430 for more than twenty years. They are very knowledgeable, skilled and helpful. Theo is a great person to deal with and I appreciate the way my vehicle has been cared for over very many years. Thank you AustStar Motors.

Theo and the team are amazing! They serviced my C300 Coupe for a B1 service for over $750 less than Mercedes quoted. Not only that when I let them know I was having surgery and couldn't drive, they picked the car up for me and dropped it off. I am a customer for life these guys (and gals!) are 10/10. But I need to give them 11/10 as my car came back washed!

I had the team at AustStar Motors perform a major service on my 1999 S430.The whole experience from booking the car in for its service, through to the drop off and picking up the loan car, and the pick up of the car at the end of the day was excellent.As I had recently purchased the car from Victoria and driven it too Brisbane, and being some 14 months since it's last service, a major service was required, and would also give me a good baseline for any other work required.The service was carried out promptly and the invoice showed the work completed as well as what was also required to bring the car up to 100% with quoted costs.The price for the major service was a pleasant surprise.Dave, the service advisor, went through the invoice with me, explaining what work needed to be done straight away and what work could wait until the next service, as well as some handy tips if I decide to DIY some of the simpler jobs needed.I am more than happy to recommend AustStar to service your Mercedes, whether it's a classic, and there were a few beautiful older examples in the shop, a higher mileage example of a well used older model like mine, or a modern example of the marque.The whole team are helpful and professional in how they go about their business and it is refreshing to see service of this calibre.

I have been getting my car service with AustStar Motors for over 7 years now. The customer service is always consistently excellent and second to none. Theo and the team are so helpful, friendly and nothing is ever too much trouble for them. They are timely with their service and what I also especially like is that I always get an upfront honest assessment of my car before any work is being done. It is a family run business and they treat their customers like part of their extended family too.

Highly recommend AustStar Motors! So easy to deal with, great communication and customer service and they don't charge through the roof like Mercedes!

It is always a pleasure to deal with AustStar . I have had my car serviced here for many years and the service is fantastic. Staff are friendly and go out of their way to help and work is very good.Would highly recommend this company.

Took 3 hours 30 mins(8.30am to 12pm) for E class B1 service. Unfortunately my car hasn't been washed but still happy with their customer service and treating my car well. Got a call before they started their job, clearly explained what they would do to my car and how much it would be. The price was good. And thanks for the courtesy car.⬇️

Very customer focussed staff with technical abilities to be envied.Great value for money in everything they offer. Recommendedhighly. Aston Martin DB11 have Mercedes 4L Twin Turbo motors these days.

I have been dealing with AustStar Motors for over 20 years. There passion, dedication and professionalism is zero to none. I would highly recommend this company to anyone seeking outstanding and reliable service.