True North Solar

The team at True North Solar were extremely helpful from the moment we picked up the phone and spoke to the friendly office staff, then Kash coming out to our home to explain the different options of system available to install on our home. To the installation team carrying out the install of our solar system taking pride in their work which was carried out to a very high standard. Also walking us through how the system works the shut down process and setting us up with the monitoring app.We can't recommend the team at True North Solar highly enough.

True North did a fantastic job with my solar requirements, my neighbours went with a cheaper company and that cost them thousands to repair mistakes they made. As the saying goes if you pay cheap your going to get indians". Well done true North for truly caring for the customer!"

Very pleased with service received from True North Solar. One year since installation and panels and system all in good working order. We saved 85% of our electricity account in this 12 month period. First year Ultra Care Service carried out by Adam who took the time to answer all my questions and gave me a better understanding of the system. Would certainly recommend True North Solar to the people of Townsville. Very professional from beginning to end.

Highly recommend!Used True North Solar in the past for two other installs and have never had a problem so we chose them again on our newly built forever home. They have not disappointed.From order to install, they have communicated clearly and professionally.The install team were the same; professional, respectful, friendly and clearly explained how the system and app worked to ensure we were totally satisfied before leaving.Thank you, Ben, Phil, Cass and the team, keep up the great work!David & Angela, Saunders Beach

Great upfront service explaining the difference in systems, professional workmanship and great aftercare. I’d recommend True North to anyone looking to have solar installed.

The team at True North were extremely helpful and professional all the way through the process. There are no high pressure sales tactics, just good advice and excellent product knowledge. The install was done amazingly fast on the day, and the install crew was equally helpful, professional and friendly. I don’t see how you could get much better than choosing True North for your solar needs.

The communication from the company was excellent and it was installed within a number of hours (About 4-5 hours). True North had about 6 crew working on the install, which if you know how much labour costs, that’s allot of crew to have at one job on a residential property.After the install, one of the installers led me through the inverter, including showing how to shut the system down safely and power it back on. They also connected the cloud part of the system for monitoring and checked the meter for showing usage was also communicating with the inverter.After the installation within about a week, I received a 25MB zip file with all images of the panels and their serials along with a copy of the invoice, warranty certificates, manuals and a recommended maintenance and inspection schedule. Which I intend on following as close as possible.As a customer I felt well looked after and setup for solar success.I would highly recommend True North Solar for their Solar system.

From the quote from Rob to the install and run down of the product, the team at True North Solar were hands down the best out of the several quote meetings we had. Rob broke down the running of all our electrics to explain what size system we needed and just how the whole solar service in Aus works. We knew right from the moment he left that we would be getting True North to install our system. The guys that did the install were incredibly professional, hardworking and likeable. True North Solar is the only company worth getting to install your system.

5-star service from Rob, Cass, Phil, and boys. The True North Solar team helped me choose an outstanding system that has wifi technology, app Solar production monitoring, a “back-up” daytime power option in times of network outage, and is battery-ready for future use. A seamless installation from a friendly, competent, and professional crew. I could not be happier. Thank you!!!

We have just had our solar installed by True North. They were extremely professional and reliable and made the process very easy. Thanks so much to Phil & Rob, they did a fantastic job and we are very happy customers.