Harvey Norman Lighting

Once we explained what we were looking for, Rachel was very helpful & informative, giving us the pros & cons of the light fittings we were considering. Rachel even helped carry our purchases to the car.

Beth served us prior to Xmas and did an awesome job, and we had to go back with a faulty tornado lamp and Rachel did a wonderful job of helping us with a replacement lamp

Harvey Norman Lighting, well done!! From the time I walked into the store a very helpful staff member Beth approached the counter with a very welcoming professional manner, as I informed her of what I wanted to purchase - six Storm Airborne DC ceiling fans. Beth was more than helpful and gave me great advice and answered all my questions concisely about what would best suit my needs about the ceiling fans. Then moments later another staff member Rachel also approached the counter in the same welcoming professional manner, and also gave me some very knowledgeable input and offered the services of an electrician and some safety tips. This was my second time that I have had pleasure being served by Rachel. Then Rachel further assisted me by taking the fans to the car and help me with loading them as well. I will be doing business with Harvey Norman Lighting again and highly recommend.Many thanks again to Beth and Rachel

Amazing service I have received from ANDREW and all other staff members. I had an issue with my pendant light which I have bought 6 years ago, I just explained it to Andrew and he organized a replacement from the supplier strategy. he rang me multiple times to make sure I have enough information and that I am receiving the replacement. I LOVE Havey Norman Lighting in Penrith. Thank you. Rupam ROY and Nandita

After receiving our delivery damaged after transit (mishandled by couriers), the team were clear in their communication, and I was able to pick up my product in store. Overall happy with the customer service here. Store has a wonderful array of options too.Thank you Harvey Norman Lighting :)

I want to thank a Lady called Jess who helped me over the phone order an Outdoor Fan for my new Pergola, which will need to be installed in a few days. I needed the fan delivered on time for the installer. Jess answered my many questions and rang the supplier to get the correct answers. She got back to me quickly, which made the process less stressful. Once I please the order, the supplier informed Jess the product was out of stock, but the computer said it was in stock. Again, Jess helped out with possible options to help me out of the situation. I place the order in a different colour but am still happy with the outcome. Thank you to Jess for her outstanding customer service, which is hard to find these days. Thank You, Jess.I guess the only thing I would further question was why wasn't the computer up to date with the correct stock level, but this was not something Jess controls. An area of improvement for Harvey Norman Lighting. Harvey Norman Lighting should get a 4 star rating, but Jess got a 5 for Customer Service so it is a 5.

Excellent Service! I needed 5 Eglo Noosa fans, didnt want to purchase online, emailed the store as phone lines were down, Bethany was onto it! Thanks again ladies for making my trip from Hunter Valley well worth it

Fabulous service! Bethany went the extra mile to help us get what we wanted. Awesome!!

We had a great experience as always. Rachael was amazing. Helped us replace an existing outside light. Harvey Norman Lighting at Penrith is always our go to place for any sort of lighting. Thank you Rachael for your friendly and professional help.