The Ridge Baldivis Medical Centre

If i could give -10 star i would. We have always been seing some of the doctors here specially and nurses are very friendly but that one indian female doctor who doesnt have ethics and manners. Shes always rude as if we owe her something. This time she cancelled our appointment bcz my wife called them to let them know we would be 5 min late possibly but we got there on time to attend the appointment. My daughter was really not feeling well and we had this appointment after a week of calling different medical centres. Absolutely disrespectful staff at front counter, refused my wife entry and treated as if we were criminals. Shame on you Ridge Baldivis, you lost our trust. I would encourage others to boycott that indian female doctor i cant remember her name but you will know by her attitude once you meet her.

My wife attended as we are new to area and requesting strong pain killers which she has been on for some time. The arrogant female Dr she saw said No because she didn’t know her history. My wife had all her notes with her and they are the same as what’s on her Health history (which all doctors can access ) but this doctor could not find them and didn’t want to look at printed versions. Her new doctor found her history and so did my wife. How did this doctor pass her exams? This surgery must be the worst in WA if not Australia. All you get after complaining is If you would like to contact the Practice Manager to discuss the matter further. Nothing ever gets done. Terrible.

I’m sad to say. I had a really terrible experience with the Ridge Medical Centre during my pregnancy check ups it was fine yet for birth and after, my midwife failed to contact me or come in for my birth. The reason why is still unknown regardless of asking her why. My obg I didn’t have much to do with but on one appointment he was quite rough with me while measuring my bump and quite dismissive towards, I’m not sure if perhaps he was just having “one of those days.” Will be using another practice for my next pregnancy. The practice itself is gloomy and feels unhygienic also. Sorry but honesty is always the best policy.

Receptionists are very rude and abusive.After my GP appointment, i went to reception, who told me my appointment today was bulk billed due to having a concession card. As it is every time i go.Fast forward a few hours and I get a phone call from the clinic very angrily saying I had left without paying.So much attitude and aggression in her words and the entire phone conversation. I dont understand why because when I was their I was advised that I was free to go.If I didnt like my doctor I would not be going back. I even waited at the blood clinic for half and hour after and they didnt bring it to my attention then.

Dr Nima Elhai is a great Dr and have seen him on and off for the last 5 years and he continues to be absolutely brilliant, he is also great when i take our daughter in (5) very gentle and listens to concerns.

Waited over an hour from the time we was booked in we asked on numerous occasions we was still waiting and was told we were next a couple of times. In the end we just got up and left.

Went in for a follow-up on some tests. Talked to the doctor for just over a minute and was charged $70. Told the girl at reception to take my name off their list and my hole families. I feel violated. Thiefs

Went to 2 different doctors there to get help with my daughters really nasty cough post COVID (4 months ago) One diagnosed hay fever medication, the next asthma medication neither which helped her cough at all (She has no allergies or Asthma). She still wakes up every night nearly choking and occasionally vomiting from coughing so hard. Now the worst part is that they want to change as a private medical centre?1. Doctors cannot correctly diagnose any issues so definitely shouldn't be charging and2. They are still doing 10 minute appointments, all charging doctors that I have been to are 15 mins minimum. So its still a lets guess and rush is and rush out system.They don't care what damage they could be doing to little kids by not diagnosing correctly.

Thank you so much to the beautiful midwife and lactation consultant Zoe. Today she helped my son Aiden and I with our breastfeeding latch and it has given us so much more confidence. We can now breastfeed without pain and nipple trauma.

Very courteous staff and I was seen on time by Dr Nikhil who was very polite and empathetic.