ULTIQA Air on Broadbeach

Location and vista is excellent but service and amenities needs improvement.Apartment is dated and needs refurbishment.Cleaning should include wiping surfaces and floors inside and on balcony.Check out should be set at 11am, especially for long stays.More chairs and shaded area is needed around the pool..

I stayed here 10 years ago and was blown away - now not so much. For the exorbitant prices ($850 ocean one bedroom two nights) the service is bad, the front reception didn’t know they had a car park intercom. The room was dirty with hair on the beds, cig butts on the balcony and food under the microwave. We stayed in 1305 and were deeply dissatisfied and won’t be staying again ! The views to the ocean are amazing if just someone bothered to clean the windows. NEVER AGAIN

Great location for blues festival. Apartment was clean and modern. For a 3 br apartment, an extra parking space would be handy. Could not get WiFi password to work, though it worked with the QR scan code.

The location is perfect; close to the beach, restaurants & cafes. The rooms were less than impressive; old furniture (the couch had a big wooden hard spot the whole way through), the beach views would have been lovely but the shutters were broken & abstracted half the view & the windows were so filthy it was hard to see. Pool, gym/ sauna facilities were great.A little room refresh & some good cleaning could make this the perfect place to stay!

We attended the Blues on Broadbeach Festival and the location was fabulous.One maintenance matter to fix - a large crack in the lounge sliding door.One issue - We were unable to exit from the carpark as we had not been given anything to make the boom gate go up. This caused a holdup to the traffic behind us while we phoned the number on the boom gate for assistance which took a while.

Once again we enjoyed a restful holiday stay at AIR on Broadbeach.Observations and comments we want to pass onto the Management Team as follows for apartment 23031. The dishwasher leaks about 1-2 L per cycle2. The timer on the clothes dryer does not work3. Only one bedside light provided4. The dining table is much higher than the plastic chairs provided. Not matched and uncomfortable.5. Good comfortable couch - a little difficult for older people to get up from because of the low height.6. No dust pan and hand broom provided.7. No instructions provided for the tv system & 3 remotes.8. Only one armchair provided.Overall a very comfortable stay- the cleaning team members were excellent, as was service at the reception desk. We will be returning again soon we hope.

From the moment we arrived, we were greeted with warmth and outstanding service. As advertised the room delivered a breath taking view of the foreshore. Brilliant location enabled us to walk everywhere and soak up the beauty of Broadbeach. Many thanks to the helpful desk staff and manager. A memorable visit indeed!

The location was perfect and room was lovely - my only complaint was that the taps in bathroom leaked slightly even when turned off tight - for this reason, they were difficult to turn on and off both at the basin and shower, as well as the shower hose being broken. Only small maintenance issues that could be fixed, but otherwise didn’t affect our stay. We stayed in Room 1104, it was clean and comfortable & the view of the beach was beautiful. We will definitely be returning!

The reception welcome was lovely. The room was spacious. But the curtains in the bedroom did not reach the floor and were definitely not blackout. They were also very hard to close completely.The lining on the base of the sofa is torn and hanging down.But the leave was very clean and had all the essentials.

The view and location are incredible! This is the only place we stay when travelling to the Gold Coast. No street noise, just perfect beach front views. All restaurants, supermarket and shopping centre conveniently located at your doorstep. The facilities are without a doubt the best that I've seen in an apartment building. Pool, gym, tennis court and sauna. My only request if the aircon can increase in the gym area In particular in the morning, when the morning sun hits the room. Staff are always so helpful and friendly, we always feel so welcomed. The rooms were clean and had everything we needed, including a capsule coffee machine. My only comment for the rooms is thicker curtains to allow for a little sleep in, but that doesn't bother us too much. Would highly recommend to anyone visiting and already looking forward to our next stay!