Salvos Stores Kelmscott

Always slightly different staff each few days. I was in the shop last year. I stopped going as I witness a staff being treated poorly by another (volunteer is Nicki) at counter. Always rolling her eyes and giving an evil eye to other volunteers or saying sarcastic stuff. Hello, other customers aren't dumb enough to ignore it. What a way to bring down business at salvos.

Brought A Mattress from store to be delivered it arrives with a massive crater in it now I am forced to sleep on a bed that gives me back aches till I can afford to pay for a new one. Cant return it as I need to bring it back to the store I do not have a Car that was the reason I Payed for Delivery in the first place. Definitely not buying from Salvos again or Recommend to anyone.

Great variety, great service

Great store with a huge variety of 2nd hand good and great customer service.

Considering lots of people have lost their jobs due to covid-19. Im at a loss to understand why things that were donated for free now have, in some cases a ridiculous price tag. It seems to be the trend among op shops now. It's becoming cheaper to buy clothes from Kmart and furniture off the FB marketplace. I don't understand what's going on. In one shop today I saw two old chairs for $45 each! I mean you can't be serious. Salvos are the most expensive out of all the op shops and always have been.

Bought a pair of G-star jeans off the salvos online website and when I received them I realised they weren't real G-star jeans as the quality was very low with stitching already coming loose. I paid $80 for these and I could have just bought a new pair of Levi's for this price but thought I could get a good deal on a more superior brand by going through Salvos.I work in construction and need strong qaulity materials so they last which is why I'm most unhappy with my purchase as well as the fact that selling low quality items that use brand names with high reputations is wrong.I've since rang Salvos asking for a refund and I'm currently waiting for a call back.Regardless if they're going to price a 2nd hand jean for so much they should at least be quality checking them to insure they are legitimate.I think this store has become greedy and it makes me question where the money they receive from selling donated clothes is truly going.The lady that I spoke to sounded very kind and I have 0 problem with her but I believe there's a bad system in place with people that lack education on materials to be making decisions on the prices of products.I'm very disappointed but I've learnt a good lesson. I'm now just hoping for a refund so I can re-invest my money on something that will last.

This is a great place to pick up bargains of all descriptions stock clean and plenty of it Crossways next door is a thrifty Cafe serves good food and coffee to less affluent client s

Found several things here at brilliant prices

This store is a pleasure to go into. It is set out wonderfully a d they don't have lots of junk on the shelves that really no body wants. It smell pleasant does not have that old musty smell. The store was very clean and the staff were very friendly and helpful.

The staff are very friendly, and the layout is clean and easy to navigate.