Gucci

Very unpleasant staff. Often garish wares. Personally I am not that into browns so I didn't really didn't see anything that was that appealing. There is a huge difference between the contrived glamour of their advertising and other self-promotion, compared to the actual experience of visiting one of their stores. At least that was my experience. I don't think of myself as a person with a great amount of status anxiety, so the prices didn't make a lot of sense to me. I noted other customers and the precious exclusivity" hustle by the doorman

I just love purchasing bags from this store. Kind staff who are really helpful. I always have an pleasant visit to this place.

SA Dominic was super quick at getting what i wanted. Thank you and i enjoyed my slide every day.

My wife and I were pretty disappointed about our experiences at Gucci Melbourne. We visited the store twice within a week, and we received from the staff totally different information regarding the availability of the same belt bag. The staff told us also totally wrong information about the Tourist Refund Scheme (TRS). The second product advisor was unfriendly and arrogant. After we researched in the store about the requirements to claim the TRS, and that we cannot receive the TRS, if we buy the bag now, the staff told us: To be honest

I had an awesome experience with Kate earlier this year who helped us choose a gift, adding her extra touch by providing a nice card for me to sign.

I love my designer clothing.. however as soon as the person serving me, turns their nose up.. that's the end of the transaction. Ive never had this experience at Gucci.. let alone Gucci of Melbourne. Highly recommend asking for Emmy, one of Gucci's best women to show you the range and shop with!

I lost my wallet so I went to my beloved Collins St store and I’m so happy I did as I met Emmy.Absolutely fabulous at her job and was so patient with me as I have a hard time making a decision as I go back and forth a lot but she had amazing feedback and then we expended to shoes, hats and more and again, amazing at everything, but then we decided I’d come back the next day with my fiancé and surprise them with a bit of retail therapy.Arrived the next day, Emmy brought out the items from the previous day and offered us drinks, then my fiancé tried on some shoes, loved the new wallet and we had such a fun morning and we’ll only shop with Emmy now.The store layout and product range is the best it’s ever been and is trumping other designers pretty hard this season.

5-star experience. Very attentive Hui Ng looked after us on a recent visit and gave us some great advice! Compared to experiences such as Louis Vuitton these days, which is basically shop from a roaming staff members phone and they’ll find a counter spot to give you your items, Gucci collins street is winning hands down for customer experience in comparison

Incredible service at Collins St store. I needed an urgent gift sent out same day as i was in hospital and unable to attend the store. Anissa in client services went about and beyond to make it happen. Very happy shopper and I have also had lovely in-store experiences as well.