Master hand Carwash Point Cook town Centre

Not satisfied with the car wash. Asked the guy handing over the car to fix the issues so he just started scrubbing the areas with a rag he had which did not help so asked him to stop to avoid swirl marks etc. The service was not worth $45. Won’t be coming back

I walked in and asked for $45 wash, told him it's a long term rental vehicle I am returning so please do it properly. He recommended $65 wash to which I agreed and also agreed to pay in cash as he requested. I had already vaccumed the car from inside before taking it to them. Later Upon inspection I realisted they never cleaned and vaccumed the car from inside. Only cleaned windows and washed the car. It's one thing to not do the job properly but they have charged for service which they never provided. Disgraceful! would never recommend

Unlike other reviews here, the team at Masters Carwash at Point Cook Town Centre did the exact opposite to the complaints in other google reviews. They paid attention, the workmanship was perfection and the car was dry when I arrived to collect. Yes, I paid for a full detail, yes, the car was there for 5 and a half hours and Yes - I'm super happy with it! People doing reviews need to think about being more positive and less impatient. Give credit where it is due and point your recommendations to help improvements - for example: the Shopping Centre Management need to support this business better with improved lighting and water pressure. Overall, my white 4WD is once again white (not brown) and I can see out the windows! The interior is back to new with the carpets and seats looking like the car has never been sat in. Excellent service, the car looks great and I am very happy. Highly recommended and thank you Master hand Carwash team.

Pretty good car wash and I was happy with the result, although I’m not mega fussy.

I took my car there today at 4.10 (they are open til 5.30). And was told they are closing soon. There was only one car being worked on. Clearly they just couldn’t be bothered and wanted to go home. Will go somewhere that wants my business.

Terrible!Paid top dollar for full detail. He asked for cash. Was told it would be a couple of hours. 5.5hrs and two return visits still not happy. I refuse to go back a forth time.Beware of these guys. Not sure how a steam clean equates to a saturated car over a full 24hrs later or a full detail equates to smudges all over the glass and front dash. They didn’t even touch the driver door upholstery or centre console just to name a few things wrong. Missed spots on the exterior even after the second revisit. Time, care and detail are not their forte!Will never pay them another cent. Do not go here!

If you like 80% of the job at 100% of the price.. this is for you. Look the deal was good to be fair, but if they are strapped for time they should have just told me Instead of rushing my car. They missed a lot of spots that are under the seat so it’s just what you can see gets detailed. Pretty disappointing, went to them because thought was a fair price, but I’d rather pay $350+ for a more through job than this…