Giant Ashgrove

The team at Giant Ashgrove are great! excellent customer service, excellent bike knowledge.I purchased a new Giant bike at the end of December 2022, they were great to deal with from starting with my initial phone call right through to purchase and aftersales support, I have had the bike back for its 1st service and again they were great, very accommodating of my needs due to travelling interstate, and I needed everything done in a short time frame. I highly recommend Giant Ashgrove QLD!

Awesome service and great bunch of people. Are always happy to assist at short notice with my last minute bike repairs when heading away on trips. Highly recommended

We have bought a couple bikes from Giant Ashgrove over the years and have always appreciated the advice provided before making a selection. The after service has always been good. Gavin, Darren and all their young staff are friendly, courteous and professional. We enjoy supporting our local bike shop!

Very happy with our experience here. They have a huge range of bikes and accessories. I was impressed by the young bloke who served me and my daughter to get her first mountain bike.

Great customer focused service and advice from Gavin and the team! Walked out of there with a new 2022 Giant Defy Advanced 1 and a bunch of the bike stuff I didn't know I needed. Feeling thankful today after my first ride on my new rig with my new bike gear. Thanks guys! Will definitely be back.

these guys are awesome! I'm new to mtb and I hadn't ridden a bike in 14 years. these guys recommended thw perfect bike for me and iv been loving it! straight out of the shop, it was everything I wanted. the guys were so helpful. It was a bit of a pain getting it before Christmas but that's just how shipping is these days.went to pick it up and everything was built and right there ready to go. I'm so excited to see where my new hobby takes me.thanks again Giant Ashgrove.

Amazing Service both pre and post purchase:After looking around several shops for a particular model of Giant, I decided to purchase the bike from Ashgrove and am I glad that I did.Gavin was so patient and helpful with me leading up to the purchase taking several calls and responding to all my queries (ensuring that I made the right purchase decision).On the day of pickup, Gavin and Darren spent a good amount of time with me to ensure the bike was fully setup and my body position was comfortable. I didn't feel like it was rushed at all, their advice and attention to detail was second to none.Recently I had my follow up 6 week service and although I was originally advised it would take 24 to 48 hours, at my request, the team managed to turn around the bike on the same day, allowing me to return to the Gold Coast and use the bike the following day!I cannot recommend this store enough. The prices are spot on and the team are all so customer-centric, making every visit an absolute joy!

Fantastic local bike shop.There is a reason this shop has been around for a long time. Good customer service with a smile and competitive pricing.I've just recently picked up a new Giant Propel and despite a long wait due to global supply shortages, Gav and the team kept me up to date and was upfront with potential delays. The day it arrived it was promptly built up with a phone call to say it was ready.Giant Ashgrove (formerly Ashgrove Cycles) has continued to give back to the community in supporting the sport locally.Keep up the good work, see you soon.

Giant bikes are awesome. I love my Talon E. The guys at Giant Ashgrove are great when it comes to sales and after sales service and advice.

Can't speak highly enough of the chaps at the Ashgrove store.Had a troublesome Anthem I bought second hand and the team brought it back to life. Nothing was an issue.Special thanks to Gavin for his exception customer service but also to the guys in the workshop.When your pride and joy is about to die these guys have the positive, can do attitude to bring it back to life.Well done and many thanks.